As a Sales Operations Associate, provide front-line support for the Global Sales Team, resolve CRM issues, assist in onboarding, and manage projects to enhance processes and systems.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
The Role
As a Sales Operations Associate, you are a key member of the front-line support for our world class Global Sales Team. You partner with IT, Sales, Marketing and other Operational groups to solve complex problems each day, ensuring our sales organization has what they need to be successful. You will build relationships within the Sales organization and deliver consistent support to the field while managing projects to enhance our process, systems, and data remain simple and effective.
What You'll Do
- Own the resolution of inbound requests from the Sales organization including CRM defects, reporting, data hygiene, and permission requests
- Assist with the operational onboarding process for new Sales hires
- Point of contact for acceptance testing for CRM improvements
- Assist in the planning and execution of process, systems, and data projects
- Support startup teams at Veeva for all systems, process, and data needs
Requirements
- 1+ years total experience, with at least 1+ year in an operational role
- Advanced CRM knowledge and experience
- A doer that gets excited about rolling up their sleeves and solving problems. If you don’t know the answer, you’ll dig until you find it
- University degree (BA, BS)
- SaaS Experience
Nice to Have
- Life Science Experience
- Experience with HubSpot administration and configuration
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $75,000 - $110,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
Top Skills
CRM
Hubspot
Veeva Boston, Massachusetts, USA Office
Our main office is located in downtown Boston and is within walking distance to great restaurants and cafes. Few minute walk to three T Stations.
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