Sales Operations Analyst

About Robin:

Today’s offices are powered by Robin. We help global organizations create better office experiences. With leading space data and employee insights driving your workplace strategy, the office becomes less of a mandate and more of a magnet for intentional collaboration.

Our platform bridges the gap between people and places empowering workplace leaders to create collaborative, cost-effective and cohesive office experiences. Robin centralizes the management of workplace operations and visitors, helping companies optimize space investments.

Hybrid Work. We believe in creating a workplace environment where magic happens, where the best work gets done when employees have the best of both worlds. As our teams value the energy of in-person collaboration and the productivity of heads-down remote work, we ask our Robinauts to come into the office at least two days a week, so we can live by our customers’ experiences and address pain points to make our product even better.

We’re looking for an inspiring Sales Operations Analyst to join our Go-to-Market Systems and Operations team. This role is ideal for someone who is ready to take on meaningful responsibilities in optimizing sales processes and systems while growing their expertise and impact within our organization.

This role is interesting because you’ll:

• Evaluate and improve sales processes and systems by identifying inefficiencies and proposing solutions to improve productivity.
• Collaborate with cross-functional teams, including Marketing, Sales, and Customer Success, to optimize workflows.
• Use data to influence decisions, drive improvements, and support strategic initiatives.
• Gain exposure to Salesforce and other GTM tools, with opportunities to expand your technical expertise.

You are qualified if you have:

• Experience working on sales operations or similar roles involving process improvement and systems optimization.
• Strong analytical and critical thinking skills with the ability to turn data into actionable insights.
• Familiarity with Salesforce Sales Cloud and GTM tech stacks (e.g., CPQ, email sequencing tools, data enrichment, marketing automation).
• Proven ability to manage projects and deliver quality outcomes on time.
• A collaborative mindset to work effectively across technical and non-technical stakeholders.
• Salesforce Admin Certification
• Bonus: experience with Gainsight

How our values show up in this role:

• Drive: You see inefficiencies as opportunities and tackle them eagerly.
• Innovate: You challenge the status quo and propose creative solutions.
• Adapt: You’re resilient and thrive in a dynamic environment.
• Unite: You communicate effectively and foster collaboration across teams.

Benefits:

- Medical & Dental Insurance through Blue Cross Blue Shield covered at 85% for employee and family members. 

- Vision Insurance offered through EyeMed

- Company sponsored 401k with up to a 3% match

- Incentive Stock Options

- 100% Paid Parental Leave

- Flexible vacation time (that we actually use!)

- 12 company holidays

Perks:

- Professional Development Stipend 

- Talent Referral Program 

- Recognition perks

- Annual company kickoff in Boston

- In-Office Commuter Stipend

We Celebrate Diversity

Robin is committed to creating a workplace that reflects the world around us. We believe that the key to good work is empowering our people and we know that diversity and inclusion are a large part of this equation. Our realities shape our everyday experiences and it’s our responsibility to our employees, our customers and our communities to address the issues with workplace representation. Robin does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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