Sales Manager (Boston, MA)

Job Title: Sales Manager Location: Boston, MA Department: Sales Reports to: Regional Sales Director / VP of Sales Company: Genpak LLC

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About Genpak

Genpak, a leader in the foodservice packaging industry, delivers high-quality, innovative, and sustainable packaging solutions that help our customers succeed. With a reputation for excellence and customer commitment, we serve national restaurant chains, food processors, and institutional clients across North America.

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Position Summary

The Sales Manager plays a critical role in driving Genpak’s growth by managing and expanding a defined sales territory or segment. This role is responsible for building strong customer relationships, developing strategic partnerships, identifying new business opportunities, and achieving revenue targets. The ideal candidate will have deep knowledge of foodservice packaging and a consultative sales approach.

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Key Responsibilities

· Territory & Account Management

o Develop and execute territory sales plans aligned with company growth objectives

o Manage and grow a portfolio of strategic distributor, operator, and end-user accounts

o Evaluate promotion program opportunities, recommend high potential programs, and manage promotion spending.

o Conduct regular customer meetings, presentations, and product demonstrations

o Prepare and communicate business reports to management

· Sales Execution & Growth

o Achieve or exceed sales targets through effective pipeline management and account penetration

o Identify new business opportunities and convert leads into long-term customers

o Evaluates promotion program opportunities, recommend high potential programs, and manage promotion spending.

o Support pricing strategies and contract negotiations with key stakeholders

· Customer & Market Intelligence

o Provide market feedback on customer needs, competitive activities, and product trends

o Collaborate with marketing and product development teams to deliver customer-driven

solutions

o Maintain current knowledge of industry trends and Genpak’s product portfolio

· Cross-Functional Collaboration

o Partner with internal teams including Marketing, Customer Service, R&D, and Operations to ensure customer satisfaction

o Work cross-functionally with customer service in handling customer complaints

o Lead cross-functional account reviews and business updates with major clients

Qualifications

· Bachelor’s degree in Business, Marketing, or related field

· Minimum 5+ years of sales experience, B2B a plus

· Proven track record of sales growth and account development

· Strong understanding of distributor networks and operator relationships

· Exceptional communication, negotiation, and presentation skills

· Proficient in CRM tools (e.g., Salesforce), Microsoft Office, and sales reporting systems

· Willingness to travel up to 50% (territory dependent)

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Preferred Attributes

· Strategic thinker with strong business acumen and a customer-first mindset

· Ability to manage multiple priorities in a fast-paced environment

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Why Join Genpak?

At Genpak, we believe packaging is more than protection—it’s a brand experience. As part of our sales team, you’ll be empowered to bring innovative solutions to market, backed by a company with decades of excellence and a vision for sustainability and growth. Join a team where your voice is valued, your success is recognized, and your career can flourish.

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