Sales Engineer

At Ecotrak, we truly care about making life easier for the people who keep facilities running. That’s why, through our SaaS product, we’re trying to change the way repair & maintenance is done – with more automated equipment tracking, proactive insights, and warranty execution.

We’re a team that believes in building strong relationships and getting things done right with our customers—facilities leaders, service providers, and everyone dedicated to keeping operations smooth and steady.

As we say around here, we care for the people using our technology just as much as we care about making it.
If you’re ready to join a crew of hard-working, down-to-earth people trying to rapidly change an industry for the better, you’ll fit right in.

• Help Build the Sales Strategy – Partner directly with leadership and product teams to define our go-to-market approach, pricing strategy, and competitive positioning. Your insights will inform product roadmaps, feature prioritization, and long-term customer engagement plans.
• Be the Customer’s Technical Voice – Translate complex customer needs into actionable product improvements. You’ll help craft our value proposition and ensure the product evolves to win in the market.
• Design Repeatable Processes – Train the sales team and help them run quick demos with prospects to help shorten sales cycles and deliver exceptional product experiences.
• Demo Innovation – Find new tools and methods to get prospects close to the product even without formal demos.
• Shape the Culture – As a founding hire, you’ll set the tone for collaboration between sales, product, and engineering, and play a key role in recruiting and mentoring future team members.
• Hands-On Execution – Lead technical presentations and proofs-of-concept, but also roll up your sleeves to iterate on messaging, build enablement materials, and analyze performance metrics.

• Master our product and develop deep expertise in facility management and related software.
• Design and deliver tailored demos that highlight value and address customer pain points.
• Build demo scripts, strategy, and playbooks to scale the Sales Engineering function.
• Partner with the sales team on proposals, documentation, and technical solutioning.
• Support sales conversations by addressing technical questions and objections.
• Act as a bridge between product and sales, relaying customer feedback to inform roadmap.

• 3+ years in a Sales Engineer or technical sales role (founding SE/startup experience is a big plus).
• Industry experience in facility management software, enterprise restaurant technology, or other complex SaaS solutions.
• Proven ability to translate product into value, shaping not just demos but go-to-market strategy.
• Experience building value-based demo strategies, scripts, and large-scale presentations.
• Strong technical aptitude; quick to learn, explain, and position complex SaaS solutions.
• Excellent communication and presentation skills; able to translate technical → non-technical.

You’ll report to the VP of Sales, partner closely with Account Executives, Product Managers, and Customer Success. As a founding Sales Engineer on the team, you’ll also work directly with leadership to shape our SE playbook and help define how we go to market.

• Competitive salary and performance-based incentives
• Full benefits package: medical, dental, vision, life, and 401(k) with 4% match
• Unlimited PTO and 12 paid holidays
• Tuition reimbursement, team-building events, and company swag
• A collaborative, innovative team where you’ll have the chance to build from the ground up
  

Salary: 120k - 140k base with an OTE of 150k - 170k with commissions

As part of our commitment to compliance with federal regulations, Ecotrak uses E-Verify to verify the employment eligibility of all employees.