Sales Development Representative

Role: Sales Development Representative (SDR)

Location: Remote Latin America.

Timezone: 40 hours/week (10:00 AM – 6:00 PM CST)

Compensation: $4–$7 USD per hour

About the Company

Our client is a lean, US-based digital marketing services agency headquartered in Houston with specialized development offices in India. They provide comprehensive growth solutions for small businesses, including SEO, PPC, social media management, reputation management, and web development.

About the Role

This is an entry-level to junior sales position designed for a motivated communicator who enjoys the "thrill of the hunt." As the first point of contact for potential clients, you will be responsible for taking care of the new outbound sales channel. You won't just be reading a script; you’ll be identifying pain points in a business’s online presence and offering a pathway to a solution.

Key Responsibilities

Outbound Prospecting & Cold Calling

• Lead Engagement: Conduct high-volume outbound cold calls to small business owners using a provided database and inbound leads from ads/website traffic.

• Appointment Setting: Qualify prospects through discovery conversations and schedule initial consultations for the US-based sales advisors.

• Strategic Pitching: Analyze a prospect's digital footprint (e.g., checking for social media presence or website quality) in real-time to provide immediate value during the call.

Sales Integration & Growth

• Warm Handoffs: Join scheduled appointments to introduce the prospect to the senior sales team, ensuring a seamless transition.

• Daily Reporting: Maintain accountability by reporting daily activity and progress at the end of each shift without the need for micromanagement.

• Continuous Learning: Participate in coaching sessions to deepen your understanding of SEO, PPC, and e-commerce to better consult with prospects.

Must-have Qualifications

• Communication: 1–2 years of experience in sales development, lead generation, or cold calling with a neutral English accent that is easily understood by US-based small business owners.

• Resilience: A high comfort level with rejection and the persistence to maintain a high energy level throughout a 40-hour work week.

• Proactive Mindset: Ability to "pick up the clue"—identifying a prospect's problem (e.g., a "dull" website) and suggesting a solution immediately.

• Technical Literacy: Proficient in using a CRM, using videoconferencing tools, and managing digital communications effectively.

• Bilingual Bonus: For candidates in Latin/Central America, being bilingual in Spanish and English is a significant plus due to the client’s heavy Hispanic market presence in Texas.

Benefits & Culture

• Training & Development: The client is willing to invest in training the right person who shows an eagerness to learn the technical side of digital marketing.

• Time Off: Includes 2 weeks of paid PTO, 5 days of sick leave, and observance of 7–9 US Public Holidays.