The Sales Development Representative qualifies leads, profiles accounts, drives outbound prospecting, and partners with sales teams to generate demand for software solutions.
Your role at Dynatrace
The Sales Development Representative is responsible for identifying and qualifying sales opportunities for APM software field sales organization. Sales Development Representative will partner with field sales representatives and marketing to generate demand and qualify leads.
Responsibilities:
What will help you succeed
Minimum Requirements:
Preferred Qualifications
Why you will love being a Dynatracer
Compensation and Rewards
The Sales Development Representative is responsible for identifying and qualifying sales opportunities for APM software field sales organization. Sales Development Representative will partner with field sales representatives and marketing to generate demand and qualify leads.
Responsibilities:
- Qualify leads and prospects based on defined criteria.
- Profile assigned accounts and drive outbound prospecting to generate new business.
- Must call into senior IT management at Fortune 1000 as part of lead development and qualification. E.g. CTO, CIO, Directors of IT Operations, Directors of Infrastructure, Directors of Application support.
- Conduct research on accounts by using Google, LinkedIn, Jigsaw and other tools.
- Develop an understanding of the account's business issues and other relevant information.
- Execute database and telemarketing programs to increase attendance at upcoming events, seminars, and to create awareness for current product promotions to target audiences.
- Educate prospects about Dynatrace enterprise solutions.
- Use CRM-Salesforce.com to track activities.
- Attend weekly territory forecast meetings and update team on progress of identified activities.
- Work to meet defined metrics goals.
- Provide input to marketing including feedback on quality of leads from marketing programs.
What will help you succeed
Minimum Requirements:
- High level of commitment to exceptional customer service and relationship build.
- Strong written and verbal communication skills.
Preferred Qualifications
- College diploma/university degree preferred.
- Understanding of IT operations management solutions a plus.
- Experience using a CRM preferred, specifically Salesforce.
- Self-motivated with the ability to work in a fast paced and constantly changing environment.
- Strong problem solving, organizational and interpersonal skills.
- Ability to work both individually and in a team environment.
Why you will love being a Dynatracer
- Dynatrace is a leader in unified observability and security.
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
- The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
- Over 50% of the Fortune 100 companies are current customers of Dynatrace.
Compensation and Rewards
- The on-target-earning for this role is $90,000. When determining your salary, we consider your experience, skills, education, and work location.
- Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.
- We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.
Top Skills
Salesforce
Dynatrace Boston, Massachusetts, USA Office
Dynatrace Global Headquarters Office
Our Boston office is located in the heart of downtown in Atlantic Wharf—just steps from the waterfront, public transit, and some of the city's top dining spots. Thoughtfully designed for collaboration, our space boasts vibrant work areas, modern amenities, and breathtaking harbor views.
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