Sales Development Representative (SDR)

Role: Sales Development Representative (SDR)

Employment Type: Full-time, nonexempt, commission-eligible

Location: 1954 Placentia Ave, Costa Mesa, California, 92627

Hybrid or remote based on distance from the designated office location. In-office requirements are determined by mileage:

• 1–19 miles: Two days per week in the office, on Tuesdays and Wednesdays.

• 20–35 miles: One day per week in the office, on Wednesdays.

• 36–50 miles: One day per month in the office for the team meeting.

• 51+ miles: Fully remote.

Schedule / Time Zone Expectations: Monday through Friday, 9:00 AM to 6:00 PM in your local time zone. The first 30 days of training will be conducted in Pacific Time (PT).

Compensation Structure:

• Base Salary Range: $55,000 to $65,000

• Total OTE Range: $75,000 to $90,000

TalentPop is a fast-scaling, multi-8-figure, global E-Commerce enablement company supporting hundreds of high-growth brands with world-class talent and operational infrastructure. With a team of 2,500+ globally, we are building the future of work in the E-Commerce ecosystem.

We move fast. We think long-term. We operate at a high standard.

TalentPop is looking for a Sales Development Representative (SDR) to serve as the first point of contact for prospective customers and help convert interest into qualified sales opportunities.

This role will manage a steady stream of inbound leads while also conducting targeted outbound prospecting against a curated list of high-fit accounts. This is not a high-volume, "spray and pray" SDR role. The focus is on identifying genuine intent, understanding the prospect's needs, and converting qualified opportunities into demos for our Account Executives.

The ideal candidate is responsive, organized, commercially minded, and comfortable balancing speed with thoughtful, personalized outreach. For a high-performing SDR, this role is designed to provide a pathway toward promotion into an Account Executive position, with a target progression timeline of approximately 12 months based on performance and business needs.

• Own the initial qualification and engagement of inbound and outbound prospects, converting qualified opportunities into scheduled demos for Account Executives.

• Maintain timely and consistent prospect follow-up across email, phone, LinkedIn, and other approved outreach channels.

• Research and qualify target accounts to determine fit, identify relevant business needs, and personalize outreach accordingly.

• Maintain accurate and complete CRM records, including prospect activity, qualification status, stage progression, and disposition.

• Meet established activity, response-time, pipeline generation, and demo-booking expectations.

• Respond to inbound leads quickly, with a target speed-to-lead of under five minutes during business hours, and manage follow-up until a meeting is booked or the lead is clearly disqualified.

• Execute multi-touch outbound sequences across email, phone, and LinkedIn against a defined list of target accounts that align with TalentPop's ideal customer profile.

• Research prospective accounts before outreach, including their business model, customer support environment, helpdesk or technology stack, team structure, and potential needs.

• Maintain strong HubSpot hygiene by logging activity, updating stages, maintaining accurate prospect records, and supporting weekly pipeline reporting.

• Share insights with the broader sales team regarding messaging effectiveness, prospect objections, high-converting segments, common needs, and points of funnel drop-off.

• 1+ years of experience as an SDR, BDR, or in a comparable sales development, business development, or prospecting-focused role.

• Demonstrated ability to conduct multi-channel prospecting and follow-up across email, phone, LinkedIn, and related sales channels.

• Experience with account-based outbound prospecting, including prioritizing target accounts, researching prospects, personalizing outreach, and executing multi-touch sequences.

• Strong written and verbal communication skills, with the ability to create personalized prospect messaging rather than relying solely on templated outreach.

• Experience using HubSpot or a comparable CRM, with a track record of maintaining accurate pipeline data and meeting established activity and conversion targets.

• Previous experience within E-Commerce, SaaS, agency, or technology-enabled services environments.

• Experience selling products or services to DTC or E-Commerce brands.

• Familiarity with the Shopify ecosystem, including common apps, platforms, and technology used by E-Commerce brands.

• Experience working with sales engagement, prospecting, enrichment, or sequencing tools.

• Demonstrated interest in progressing into a closing sales role, such as Account Executive.

Success in this role will be measured by the SDR's ability to:

• Consistently convert qualified inbound interest into booked demos.

• Maintain an inbound speed-to-lead of under five minutes during business hours.

• Generate qualified opportunities through targeted, personalized outbound prospecting.

• Maintain clean and accurate HubSpot records, with every meaningful touch logged and pipeline stages kept current.

• Identify and communicate trends around messaging, prospect objections, segment performance, and conversion.

• Demonstrate the performance, sales skills, and commercial judgment required to progress toward an Account Executive opportunity.

Current Tech Stack:

Google Suite, HubSpot, Canva, Notion, Clay Table, Claude.AI, ChatGPT, Gusto, TypeForm, Ashby, Fathom, Webflow, Miro, 1Password, etc.

• 🏖️ Unlimited PTO after 90 days of employment.

• 💻 Company MacBook and $300 home office stipend.

• 🏥 Comprehensive Anthem BCBS health insurance, plus 100% company-covered dental and vision insurance through Humana.

• 💵 401(k) match: TalentPop will match 100% of the first 3% of your contribution, plus 50% of the next 2%. Employer matching contributions will not exceed 4% of your compensation. Employees are eligible after 90 days of employment.

• 🎉 Team events and international offsites.

• 🌞 Summer Fridays with shortened five-hour workdays on designated Fridays during the summer months to support work-life balance and flexibility.

• 🧘 Corporate Wellness Program with a choice between 24 Hour Fitness or ClassPass monthly credits, plus wellness workshops and mental health resources.

• 🎊 14 paid holidays in 2026: 11 regular holidays, one modified work-from-home day on Black Friday, and two half days on Christmas Eve and New Year's Eve, since both fall during the workweek. Eligibility for paid holidays begins on your start date.

• 🚀 Work alongside fast-growing E-Commerce brands.

• 🤝 Be a strategic partner to ambitious leaders.

• 💡 Join a collaborative, high-performance environment.

• 📈 Follow a clear growth path within TalentPop.

• 🪜 Operate at a high level and make a real impact.

Equal Opportunity Employer Statement & Compliance Notice

TalentPop is an Equal Opportunity Employer and is committed to fostering an inclusive, respectful, and equitable workplace environment for all applicants and team members.

All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, age, disability, medical condition, genetic information, marital status, military or veteran status, pregnancy, reproductive health decision-making, or any other characteristic protected by applicable federal, state, or local law.

TalentPop is committed to providing reasonable accommodations throughout the recruiting, hiring, and employment process for qualified individuals with disabilities and for sincerely held religious beliefs, practices, or observances, in accordance with applicable law. Applicants requiring accommodation may contact our team to request support during the application or interview process.

TalentPop is committed to maintaining compliant, ethical, and transparent hiring practices in alignment with applicable employment laws, anti-discrimination regulations, privacy requirements, and recruiting standards. We encourage candidates to carefully review each job posting for role-specific employment details, work authorization requirements, compensation information, benefits eligibility, and hiring structure disclosures.

By applying to a position through TalentPop, applicants acknowledge that recruitment activities, communications, and candidate information may be processed for legitimate hiring and evaluation purposes in accordance with applicable privacy and data protection laws.