Sales and Training Executive, Los Angeles

How you’ll have an impact at Paula’s Choice:  

The Sales & Training Executive (STE) drives sales revenue in a multi-state/multi-province territory, managing a territory of service and non-service doors, by building strong retailer relationships, training and coaching store associates, side-by side-selling in stores, planning and executing in store events, maintaining, and negotiating merchandising standards as well as managing a team of Freelance Sales & Training Consultants, and/or Account Coordinators. 

As a Sales and Training Executive, Los Angeles a typical day might include a mix of the following:

Strategy/Administrative

• In partnership with leader, develop territory strategy to reach retailer sales target and provide growth YOY, assuring focus on elevating the brand awareness to reach maximum ROI.  
• In partnership with direct reports, develop and execute territory event door strategy to provide YOY growth and deliver weekly results and feedback to leadership. 
• Plan, oversee, schedule and execute territory call cycle for maximum business growth based on the needs of the business. 
• Manage, coach, and track sales and training performance for all direct reports and freelancers and communicate opportunities and problem-solving strategies to leader. 
• Participate and help prepare Bi-Weekly and Monthly B&M meetings and communicate any business opportunities within territory. 
• Maintain organization and coach direct report organization to ensure deadlines are being met, including but not limited to calendars, T&E budgets, weekly sales recaps, event recaps, store visit recaps, store visit schedules, travel bookings and other administrative responsibilities. 
• Manage and audit timekeeping/payroll procedures according to payroll timelines for all direct reports, including freelance Sales and Training Consultants. 

HR/People Leadership

• Conduct and participate in regular touch bases with team to assure strong communication and partnership alignment.  
• Recruit, interview and onboard all new direct reports in partnership with leadership, HR, and Education team. 
• Develop direct reports in areas of success and opportunity in partnership with leader and HR to maintain retention. 
• Diplomatically address and resolve any store level challenges to maintain strong relationships and ensure solid brand integrity.  

Training Support

• Provide consistent onboarding, training and management for all direct reports and freelance Sales and Training Consultants in your territory. 
• Participate in product training webinars, in-person trainings and special education focused events to build expertise in the brand and category and partner with Education Manager in the field to coach and execute high level trainings. 
• Coach team on successful implementation of all sales and training support tools regarding new product launches and daily in-store visits to achieve 5-star service scores. 
• Identify elevated training opportunities and support leader in negotiation and execution in partnership with Education team. 

Sales Support

• Plan and execute in-store events including elevated brand experience events and provide strategic in-store partnership to achieve sales targets. 
• Communicate all store level feedback in a timely manner. 
• Execute regular business reviews with in-store retail partners to communicate trending business and negotiate elevated store training opportunities and event strategies to drive retail sales growth. 
• Coach and execute on maintaining of the highest level of standards to all merchandising guidelines and in-store activations.  
• Manage any out of stock or visual merchandising needs with team and retail partners, following all retailer brand guidelines. 

The Details:  

• Hours: Full-time role that will require flexibility to work some evenings, weekends and some holidays 
• Physical requirements: Ability to lift 40 pounds and stand up to 8 hours on your feet in stores 
• Travel requirements: Up to 80 % travel, territories can vary based on geographical areas and are subject to change based on business needs (*Transportation costs policy will be covered in the interview process) 
• 20% Office/ Administrative Time: To include but not limited to: onboarding & ongoing training, booking in-store visits & travel, expense reports, store visit and event recaps, weekly communications, etc. 
• Los Angeles area with proximity to high volume locations; reliable transportation required 

What you’ll bring to the table:

• 3+ years of beauty industry experience or equivalently relevant qualified experience 
• 2+ years Sephora training and selling experience  
• 2+ years managing a multi-state or multi-province/multi-door territory 
• 1+ years Sephora EDU portal/ scheduling experience 
• 1+ years of experience in a role with direct reports 
• Demonstrated ability to inspire, coach, and develop a team 
• Knowledge of clinical, cosmetics techniques and procedures, along with business terminology 
• Valid Passport and ability to travel up to 80%  
• Ability to work a flexible schedule to the business needs, including evenings and weekends  
• Exceptional interpersonal skills and ability to build positive/effective business partnerships both internally and externally 
• Effective and engaging training skills that deliver consistent sales results 
• Proven ability to build relationships, drive sales and provide outstanding customer service to both the paying customer and the retailer partner customer 
• Exceptional time management skills  
• Ability to work limited hours for home office time, joining virtual meetings in our camera-on culture 
• Ability to work both autonomously as well as with a team  
• Strong analytical skills with proven ability to set and achieve sales goals 
• Ability to quickly learn new technology and effectively use that technology to meet the demands of the role 
• Must have proof of insurance, current and valid driver’s license, and reliable means of transportation. Standard IRS reimbursement for mileage.  
• Experience with Microsoft Office skills, including PowerPoint, Word, Excel & Outlook 
• Flexible and amenable to changes in a fast-paced, high-growth environment. Must be able to multi-task while accommodating changing priorities 

Approximate Salary Range Based on Experience and Location:

$90,000 - $95,000 USD/annually

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