Easy Apply
Easy Apply
As a Universal Sales Agent, you will deliver customer-focused sales solutions through inbound and outbound calls, identify business needs, and provide tailored solutions while achieving performance targets and maintaining high customer service standards.
Hi, We're Centerfield.
Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world’s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.
If you are currently an active Centerfield employee, please visit our internal jobs board to submit your application.
The Opportunity...
Our Boston office, located at 1 First Ave Charlestown MA 02129, is seeking a Universal Sales Agent to join their growing team and support our company’s business development strategy! We understand our sales employees are the biggest investment we can make so we support your continued growth, education, and professional development within Centerfield.
As a Universal Sales Agent, you will provide customer-focused sales solutions to business owners in a corporate office setting. You will achieve your goals through warm inbound/outbound calls; therefore, lead generation is not necessary. Identifying business needs and delivering the right solutions is the objective of this position. This includes identifying opportunities to up-sell and cross-sell to new and existing customers through top-notch customer service. The Universal Sales Agent team member plays a critical role in company revenue through customer engagement, and therefore, commissions are uncapped.
How You'll Contribute...
- Selling telecommunication services to meet and exceed weekly and monthly performance goals
- Engage in critical thinking to quickly evaluate and understand consumer needs in order to leverage service knowledge and resources so you can provide the appropriate solutions
- Handle administrative portion of the sale and qualify customers based on their needs
- Consistently meet key performance department benchmarks for service quality, attendance, and phone productivity
- Maintain world-class customer service to new and existing customers
- Attend scheduled trainings as needed to support business needs
- Other job duties as necessary
What We're Looking For...
- College degree preferred, but not required
- 1+ years of previous sales experience is preferred, but we also welcome those with entry-level experience
- Excellent written and verbal communication skills
- Naturally curious and passionate with an entrepreneurial spirit
- Customer centric attitude
- Collaborative mindset
- Loves to learn and welcomes being coached and/or mentored
- Winning spirit and the ability to overcome rejection while remaining positive
- Comfortable working in a fast-paced environment
- Desire to meet and exceed measurable performance goals
- Highly self-driven sense of motivation
- Strong time management and organizational skills
Bonus Points...
- Bilingual in Spanish/English preferred, but not required
Life at Centerfield...
- This is a hybrid position, employees are expected to work from our Charlestown, MA office every Tuesday, Wednesday & Thursday
- Work-Life Balance, no need to work more than 40 Hours a week
- Competitive Hourly Rate + UNCAPPED COMMISSION
- Enjoy additional perks such as monthly prizes, team outings, and raffles
- Industry leading medical, dental, and vision plans + generous parental leave
- 401(k) company match plan
- Inbound & Outbound Calls
- Company discounts for events and attractions
- Paid training
- Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.)
- Virtual workout and yoga classes
- Monthly happy hours, catered lunches
- Award winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA Best places to work )
- Career growth – we enjoy promoting from within!
#LI-Hybrid
To learn more, visit us Here.
Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.
As a reminder, If you are currently an active Centerfield employee, please visit our internal jobs board to submit your application.
For more information about our collection, use, and disclosure of your personal information in connection with our evaluating your candidacy, please visit our Privacy Policy at https://www.centerfield.com/privacy-policy/.
Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.
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