Sales Account Representative

Baystate Interpreters is seeking a dynamic and motivated Sales Account Representative to join our growing team. In this pivotal role, you will play a key part in promoting and growing our suite of language services, which includes interpretation and translation services across a variety of sectors.

Your ability to build strong relationships, understand client needs, and offer tailored solutions will be essential to driving sales growth and ensuring client satisfaction. If you have a passion for sales and a knack for communication, we’d love to hear from you!

Located in Gardner, MA, Baystate Interpreters, Inc. provides exceptional language services in over 350 languages. Our mission is to bridge language gaps and facilitate better communication within diverse communities.

• Identify and pursue new sales opportunities through networking, cold calling, and attending industry events.
• Build and maintain strong relationships with clients to understand their language service needs.
• Prepare and deliver compelling sales presentations tailored to client requirements.
• Work closely with the customer service and project management teams to ensure smooth implementation of services.
• Monitor market trends and competitive products to identify new opportunities and challenges.
• Meet and exceed monthly and annual sales targets while maintaining high levels of client satisfaction.

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• Proven track record in sales, preferably within the language services or related industry.
• Strong verbal and written communication skills, with an ability to engage a diverse client base.
• Self-motivated with a results-oriented approach and the ability to work independently.
• Proficiency in CRM software and Microsoft Office Suite.
• Excellent organizational and time management skills, with the ability to multitask effectively.
• Keen problem-solving skills and the ability to adapt to changing circumstances.

• Work in a collaborative and fast-paced environment.
• Gain experience in the language services industry with opportunities for growth.
• Be part of a team that values accuracy, efficiency, and customer satisfaction.

📍 This is an in-office position based in Gardner, MA.

📌If you are passionate about connecting people, bridging communication barriers and have a keen eye for talent, we’d love to hear from you!