Sales Account Manager

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The Semiconductor Process Control (Semi PC) business unit designs, builds, sells and supports a comprehensive product portfolio that ensures high-quality production of the chips that power the technologies of today and the future, including AI, data centers, automotive and electronic devices. Semi PC’s differentiated inspection, metrology and data analytic systems discover, characterize and monitor the defects and variations that can affect manufacturing processes across the semiconductor ecosystem, including high-performance logic chips, advanced memory chips, specialty semiconductors, wafers, reticles, advanced packaging, process equipment and materials. Semi PC solves our customers’ most critical challenges through a combination of innovative technologies, close collaborations, and a dynamic, global team. Semi PC is looking for talent in research, engineering, sales, marketing, and applications to ensure continued production of leading-edge process control solutions that drive our customers’ success.

Job Description/Preferred Qualifications

Senior Sales Account Manger supporting strategic customer business unit with extensive experience in semiconductor sales.

Objective

• Deliver business to meet/exceed account bookings and objectives
• Ensure KLA products are positioned to win all new technology applications within Semiconductor Advanced Packaging space
• Capture customer mindshare and ensure KLA is the trusted partner to collaborate on all served applications challenges
• Manage existing key accounts
• Support Global Account alignment and management

Responsibility

• To represent all KLA product lines
• Drive the commercial relationship for specific customer accounts in support of the KLA inspection & metrology product lines
• Develop trust and high-quality relationships at all levels in the account to support the objectives above
• Collaborate with local KLA Industry & Customer Collaborations staff to enhance customer collaboration and with upstream partners
• Engage and develop business opportunities with the Technical Engagement/ Product Management team
• Develop strong relationships with the Customer Support team (Service & Field Applications) to ensure excellent customer satisfaction

Activities

• Present technical product solutions to existing and potential customers
• Align and co-ordinate with global sales team members on Global Accounts

Qualifications/Skills

• Minimum 5-8 years semiconductor capital equipment sales experience
• Training in a strategic sales process eg. Miller Heiman/SPIN an advantage
• Experience in Semiconductor Advanced Packaging Technology
• Excellent presentation and communication skills
• Proven sales track record

• Significant travel to customer sites
• Maintain an accurate forecast, updated at least weekly
• Understand customer process flows and identify applications problems/challenges where KLA can position value solutions
• Recognize Competitive landscape for all potential applications & ascertain the competitive strengths/weaknesses (for both current & future applications)
• Lead negotiations for all commercial activities in equipment sales
• Interact with service to participate actively in escalations from account management perspective i.e. recognize potential business implications & advise appropriately.

• Implement sales processes in the account for each penetration and work with BU management to agree winning account plans
• Ensure customer satisfaction through active collaboration with the customer service teams Optimistic approach to difficult situations

• Technically savvy, a fast learner, and independent
• Excellent business sense or knowledge

Minimum Qualifications

5+ years of direct sales/account management experience.

Base Pay Range: $151,300.00 - $257,200.00 Annually

Primary Location: USA-OR-Hillsboro-Beaverton-KLA

KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

               

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] or at +1-408-352-2808 to request accommodation.

Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees.  KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings.  KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers.  If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.