SaaS Administrator 2 - Enterprise IT Operations

The IT Operations - SaaS team is responsible for the SaaS landscape that Datadog employees around the world use on a daily basis to successfully do their jobs. As a SaaS Administrator 2 for the Enterprise IT Operations - SaaS team, you will maintain and improve SaaS services at Datadog such as Jira, Confluence, Google Workspace, Slack, Zoom and hundreds of other SaaS applications.  

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Administer the Atlassian suite (Jira and Confluence), including the development and management of advanced automations and workflows.
• Configure, troubleshoot, monitor, and administer our catalog of SaaS applications.
• Implement and maintain integrations between our SaaS applications.
• Automate workflows and tasks to increase efficiency across our SaaS application catalog.
• Collaborate with our Engineering and Business Systems teams to improve SaaS experiences for our users.
• Serve as a point of escalation for the IT Support team on SaaS-related issues and participate in an on-call rotation.
• Maintain documentation related to SaaS application policies, procedures, and features.

Who You Are: 

• You have experience in administering Atlassian (Jira and Confluence), including creating and managing complex workflows, automations, and integrations.
• You have experience in administering Google Workspace and other common SaaS applications such as Slack and Zoom.
• You have experience with automation and APIs across a variety of SaaS platforms.
• You are familiar with regulated environments including SOC II, SOX and FedRAMP.
• You are familiar with Single Sign-On technologies such as SAML.
• You have a passion for learning new tools and technologies while working in a fast-paced, high growth startup environment.
  

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

The reasonably estimated salary for this role at Datadog ranges from $110,000-$150,000, plus a competitive equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

To conform to US export control regulations, candidates should be eligible for any required authorizations from the US government. This job is available in various departments within our company; to conform to US export control regulations, some of these roles may require candidates to be eligible for any required authorizations from the US government.