ROI Specialist

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

ROI Specialist

In this role, you will be responsible for ensuring the accurate and compliant release of patient health information (PHI), performing extensive data entry to maintain meticulous records, and safeguarding patient confidentiality in accordance with HIPAA and state regulations.

In this role, you will:

• Process and Manage Requests: Lead the accurate and timely processing of requests for patient health information (PHI) via multiple channels (mail, fax, portals), verifying requestor identity and authorization before release.

• Collaborate for Compliance: Develop and maintain detailed logs and documentation, ensuring compliance with organizational standards, HIPAA, federal, and state regulations governing health information release.

• Drive Data Integrity: Support critical decision-making and operational efficiency by performing high-volume, accurate data entry of request details and release activity into electronic tracking systems.

The ideal candidate will have:

• 1–2 years of experience in a healthcare or medical records setting, preferably in Release of Information (ROI) or Health Information Management.

• Strong knowledge of HIPAA, medical records release regulations, and proficiency with Electronic Health Record (EHR) systems (e.g., Epic, Cerner).

• Proven ability in accurate data entry, professional communication, and handling sensitive information with strict confidentiality.

• High school diploma or GED required. Certification (e.g., RHIT, RHIA, CRIS) is a plus.

• Salary details: $16.00 - $17.00 per hour

• Shifts: Monday - Friday 6:00 - 2:30pm

• Location: 3000 2nd Avenue South Birmingham, AL 35233

• Opportunities for continuous learning and professional growth.