As a Robot Operator, you will maintain robot performance, instruct them via a portal, resolve technical issues, and provide feedback to engineering.
Tutor Intelligence, an MIT robotics startup, has developed a novel no-code interface to instruct robots on new tasks. We are deploying this technology to factories and warehouses across America, and are growing our team to support 24-7 operations.
This is an operational role - perfect for someone who is looking to get involved with technology and join a fast-moving startup. In this role, you will work to keep the robots in the field happy and healthy. Your responsibilities include:
* Instructing robots via a web-based portal
* Responding to customer support calls and resolving technical issues
* Learning protocols for diagnosing and solving robot issues
* Tracking robot performance and providing feedback to engineering
* Reporting bugs and testing new features
This role is shift-based and requires regular weekend coverage.
Shift 1: 6:30am – 3:30pm
Shift 2: 3pm – 11pm
Shift 3: 11pm – 7am (Overnight)
Shift 4: 11am – 7pm (Sat–Weds)
We have weekend and holiday operations, which mean you will be scheduled for at least one weekend day and holidays (as needed).
This opportunity comes with benefits, including health insurance. We are fully in-person in Watertown MA, with parking onsite.
We are a startup looking for people who are eager and excited to do what they can, to ensure the team is making progress and our mission is successful. If this sounds like you (and you don’t mind hanging with a bunch of robot nerds :), then we look forward to your application!
Top Skills
Web-Based Portal
Tutor Intelligence Watertown, Massachusetts, USA Office
80 Coolidge Hill Rd, Watertown, Massachusetts , United States, 02472
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What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
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