Risk Management - Third Party Services Analytics - Senior Associate

Job Description
Description
Bring your expertise to JPMorgan Chase. As a part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Senior Product Associate within the Consumer and Community Banking Risk Third Party Services Product, you will leverage your expertise in product development and optimization to promote impactful solutions. You will utilize user research, analyze metrics, and collaborate across one of the world's most innovative financial organizations to enhance our product offerings. Your contributions will be pivotal in shaping the future of our products and ensuring ongoing success.
Job Responsibilities:

• Collaborate with Area Product Owners, Product Managers, Design, and initiative stakeholders to understand the business needs to drive feature discovery / requirements.
• Analyze and plan for the implementation of new product features on the overall product experience, ensuring alignment with strategic goals.
• Support the collection and analysis of user researching and internal data to inform/improve product offerings and address identified business needs.
• Develop and maintain strong relationships across multiple product areas, facilitating collaboration and alignment on product delivery.
• Balance user needs, business objectives, and technical feasibility while managing the product delivery timeline.
• Support execution of scrum teams through agile SDLC, including requirements, testing, and implementation.
• Write and refine features, enable design driven work through translation of business and design requirements into tech and UAT executable scope.
• Research and analysis of capabilities in order to leverage and supplement them with new requirements.
• Collect and store all required Business Analysis compliance artifacts for initiatives across the product delivery life cycle.

Required Qualifications, Capabilities and Skills:

• 2-3 years of experience in Business and/or Product Analysis.
• Proficient knowledge of product development lifecycles and experience in Agile Product Delivery across multiple frameworks.
• Experience in product lifecycle activities, including discovery, requirements definition, and documentation for diverse technological features.
• Developing knowledge of Data Analytics, Data literacy, and Data management practices.
• Developing knowledge of Cloud Based Solutions (i.e. AWS and Snowflake).
• Proficient in JIRA, SQL, Visio, PowerPoint, Excel.
• Excellent relationship and communication skills, highly collaborative - can build rapport and credibility.
• A demonstrated bias for action, creative problem-solving, and achieving fulfillment by "creating order out of chaos".
• Bachelor's Degree or equivalent experience.

Preferred Qualifications, Capabilities and Skills:

• Experience in Business/Technology projects at a financial institution is preferred.

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.