Risk Management - Control Manager - Vice President

Job Description
Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Control Manager Vice President within the Consumer and Community Banking Risk Dealer Commercial Services (DCS) team, you will play a crucial role in maintaining a robust risk and control environment across the organization. Your responsibilities include promoting early identification, assessment, and mitigation of compliance and operational risks, designing and evaluating controls, and implementing sustainable solutions. You will collaborate with key stakeholders, including business executives, compliance and operational risk officers, and functional support groups like Audit, Technology, Finance, and Legal, to enhance control processes and contribute to strategic projects. Your deep understanding of the business and its processes will be essential in driving continuous improvement, managing issue resolution, and ensuring effective governance and reporting. Additionally, you will identify meaningful metrics to assess the health of the risk and control environment and manage control committees and forums to support robust risk management practices.
Job Responsibilities:

• Perform ongoing monitoring and assessment of compliance and operational risks and the control environment.
• Provide guidance and expertise on control implementation and control evaluations.
• Identify and utilize meaningful metrics to assess the health of the risk and control environment, escalating breaches/issues as needed.
• Collaborate with colleagues to foster risk awareness, proactive risk identification, and contribute to strengthening the control environment.
• Manage end-to-end issue and action plan management, identifying root causes and developing actionable solutions.
• Prepare detailed reports and present key control initiatives to management, ensuring effective governance and reporting.
• Act as a subject matter expert for relevant projects, providing guidance on control implementation and evaluation.

Required Qualifications, Capabilities, and Skills:

• 5+ years of Control Management or equivalent
• Strong working knowledge of compliance, audit, risk and operational management concepts.
• Ability to prioritize tasks and manage multiple assignments effectively.
• Ability to review documentation and provide executive summary overviews and trending analysis.
• Excellent verbal, written and presentation skills
• Proficiency with MS Office (Outlook/Word/Excel/PowerPoint).
• Ability to work in a fast-paced environment with fluid regulatory and business requirements.
• Ability to collaborate and develop relationships with Risk partners in addition to Legal, Compliance and Regulatory teams
• Ability to understand various processes across CCB Risk
• Self-starter and results-oriented individual that can deliver high-quality results under tight deadlines

Preferred Qualifications, Capabilities, and Skills:

• Bachelor's degree preferred
• Knowledge of the Dealer Commercial Services (DCS) / Commercial business

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.