Risk Management Analyst Sr

Hi, I'm Martha Garces, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. 

The Senior Analyst will support the team across all aspects of their work to ensure that risk standards are consistently upheld. This includes contributing to new business development and assisting with the ongoing servicing of existing accounts through various stages of the risk investigation process—such as data gathering, risk analysis, submission preparation, marketing, negotiation, and policy issuance. The role offers exposure to both primary and excess casualty lines of business, along with opportunities to develop skills in special projects including internal controls, compliance, reinsurance, and auditing.

We are looking for a Risk Management Analyst Sr who will:

• Assist other analyst with reviewing primary and excess risks

• Participate in preparing submissions, policy wordings, and related documentation

• Obtain and review necessary company approvals

• Collaborate with Operations teams on file setup and documentation

• Learn and apply the company’s risk appetite, guidelines, and policies

• Develop a strong understanding of client needs and expectations

• Attend meetings and conference calls as appropriate

• complete funding returns and collection process

• Contact individuals or businesses with overdue accounts

• Maintain detailed records of interactions and outcomes

• Perform other duties as assigned

Is this opportunity right for you? We are looking for candidates who:

• Bachelor’s degree or equivalent experience

• Proven ability to build relationships and establish trust

• Excellent written and verbal communication skills

• Strong analytical and organizational abilities

• Professional interpersonal skills for internal and external client interaction

• Ability to manage multiple tasks and priorities effectively

• Proficiency in Microsoft Office

• Comfortable discussing payment plans and resolving disputes

• Certified Collection Professional (CCP) or similar credential is a plus

• Willingness to travel as needed

• Ability to read, write, speak and understand the English language in a business environment

CSGer Perks & Benefits (Feel free to adjust this by regional benefits!)

• Work from Home, in-office, or hybrid

• Employee Belonging Groups

• Healthcare: Dental, Medical, and Vision

• Paid Vacation, Volunteer, and Holiday Time Off

• And so much more!

#LI-Remote

Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Position Pay Range:

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

This role is eligible for a bonus opportunity.

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.

Learn more about CSG Inclusion & Impact here.

Our culture is award-winning: CSG has been recognized a US News & World Report “Best Companies to Work For” for 2025-2026, a Newsweek “America’s Greatest Workplaces in Tech” for 2025 and “The Top Company in Technology for Women to Work” for 2025, among many others.