Risk Authentication Analyst- Remote

PSCU/Co-op Solutions is now Velera! PSCU and Co-op Solutions became a single entity on January 2, 2024, and our new company name was announced on May 7, 2024. Our new brand represents our combined company’s shared mission and unique ability to drive velocity and positive momentum for credit union success in a new era of financial services.

The Authentication Analyst ensures the timely analysis of all fraud situations impacting our Financial Institutions by using effective analysis and strategies that are deployed to mitigate maximum fraud loss to our member owners. Under minimal supervision, the Authentication Analyst is responsible and accountable for providing operational risk assessments of the fraud mitigation tools, with a strong emphasis on analysis, design and technology associated with all aspects of fraud mitigation strategies within the 3D Secure and Provisioning applications, monitoring, support and management using quantitative methods to review data and increase efficiency, productivity and effectiveness. This position interacts with senior level management both at the financial institutions and within Velera. This position will coordinate communication with financial institutions, multiple internal departments and 3rd party vendor personnel on a regular basis.

• Maintain extensive knowledge and serve as an operational support between Velera business units and member-owner financial institutions by providing support of 3D Secure and Provisioning applications and systems used to mitigate fraud for debit and credit platforms.

• Performing analysis of current and historic data to keep fraud systems and processes at the cutting edge of fraud detection

• Use quantitative methods to analyze data in order to mitigate overall financial institution fraud losses while maintain acceptable levels of member impact. Using various fraud tools, applications, and systems, develop, implement, and improve comprehensive fraud detection strategies and authorization decision rules that balance fraud loss reduction, costs, and customer experience.

• Possess independent critical thinking and timely accurate analysis to reduce potential liability in fraud losses in the millions of dollars across all Velera member-owner accounts.

• Communicate professionally and accurately with financial institutions regarding identified fraud and recommendations associated with new channels of fraud mitigation and reduce fraud losses.

• Self-directed individual must balance multiple responsibilities, prioritize daily job functions and complete assigned tasks with adherence to crucial deadlines.

• Must communicate effectively with senior management, staff members, clients, and vendors.

• Develop and maintain strong relationships with other business units to ensure alignment in overall business outcomes.

• Work with internal business partners to improve the efficiency and effectiveness of the end-to-end process of member-owner risk/fraud detection and prevention.

• Create professional presentations as required for various fraud meetings and member-owner training functions.

• Ability to communicate via conference calls and deliver high quality PowerPoint presentations via webinars with internal staff and member-owners.

• Effectively facilitate and work on cross-functional teams and with all levels of management.

• Be a productive team leader/player and communicate effectively with management and team members.

• Maintain proficiency in domestic and international fraud tendencies and procedures and all fraud prevention, control and detection systems.

• Industry training and continuing education that may require travel to conferences and participation in industry webinars, reviewing fraud trend websites and publications, and maintaining communication with industry peers.

• Perform all other duties as assigned.

Qualifications

• Bachelor’s Degree in Business Administration or related discipline or equivalent combination of education and experience required.

• Five (5) years within the financial service industry required.

• Five (5) years professional experience in risk analytics and mitigating risk.

• Payments processing system knowledge preferred. Experience with Arcot, Broadcom, DefenseEdge, Falcon,

• FDR or equivalent system software experience.

About Velera

At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners.   Learn more about our commitment to Diversity, Equity, and Inclusion HERE!

Pay Equity

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Actual Pay will be adjusted based on experience and other job-related factors permitted by law.

Great Work/Life Benefits!

• Competitive wages

• Medical with telemedicine

• Dental and Vision

• Basic and Optional Life Insurance

• Paid Time Off (PTO)

• Maternity, Parental, Family Care

• Community Volunteer Time Off

• 12 Paid Holidays

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Tuition Reimbursement

• Wellness program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions

Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster and the "EEO is the Law" Poster Supplement. Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

Velera is an E-Verify Employer. Review the E-Verify Poster here (English and Spanish). For information regarding your Right To Work, please click here (English and Spanish poster).

As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at [email protected] for assistance.