The Revenue Operations Manager will enhance GTM systems and processes, improve data accuracy, and support teams in achieving efficient sales and customer success through automation and analytical insights.
Join Modulate, a frontier AI lab building some of the world’s best voice understanding models.
At Modulate, we’re building a new generation of voice AI to help people and platforms better understand and navigate real human conversation. Our proprietary voice understanding model captures nuance, intent, and emotion in real time, enabling safer, more responsible, and more effective voice-driven experiences.
We’ve already protected hundreds of millions of people from harassment, fraud, manipulation, and more through our work with top gaming studios and Fortune 500 companies — and we’re just getting started.
We’re looking for a Revenue Operations Manager to strengthen and scale the systems, processes, and data infrastructure that power Modulate’s go-to-market engine. Reporting to the Director of BizOps & Strategy, this is a high-impact role that sits at the center of Sales, Marketing, Customer Success, and Strategy.
You’ll own the tools, data, and workflows that ensure our teams operate with clarity, consistency, and precision. If you love making messy processes smooth, making data trustworthy, and building foundations that unlock predictable growth, this could be the perfect role for you.
Your Impact
As our Revenue Operations Manager, your work will directly shape how Modulate grows, and how effectively we bring our mission-driven technology to the world.
- Leadership makes better, faster decisions. You’ll improve forecasting accuracy, pipeline visibility, and metric clarity so executives and GTM leaders can confidently plan, prioritize, and invest for long-term growth.
- Revenue teams operate with focus and momentum. By designing clean, scalable processes and automations, you’ll reduce friction and manual work, enabling Sales, Marketing, and Customer Success to spend more time closing, retaining, and expanding customers.
- Data becomes a competitive advantage. You’ll turn fragmented or inconsistent data into a trusted source of truth that reveals what’s working, where we’re losing momentum, and how to improve conversion, velocity, and retention.
- Modulate scales responsibly and sustainably. By building strong operational foundations early, you’ll help ensure that as we grow, we do so with rigor, transparency, and systems that support both performance and people.
What You’ll Do
- Drive operational excellence across the revenue funnel: Work with BD directors to scope out, document, and refine end-to-end GTM processes, from lead routing to opportunity management to cross-team handoffs; build scalable, repeatable workflows that reduce friction and improve execution quality for Sales, Marketing, and CS.
- Build dashboards, reporting, and forecasting foundations: Develop and maintain dashboards and automated reports that provide leadership and operating teams with appropriate visibility into pipeline health, conversion rates, retention, and other core GTM metrics.
- Unlock automation using AI and workflow tools to reduce manual work across teams: Build and optimize end-to-end automations across the GTM tech stack to remove bottlenecks, improve data consistency, and ensure teams can operate at scale; regularly audit workflows, identify gaps, and introduce system-level improvements that reduce operational overhead and enable smoother execution.
- Run data-driven improvements & experimentation: Debug funnel issues (e.g., drop-off points, inconsistent behaviors, missing data); propose and test process changes or system configurations that meaningfully improve conversion, velocity, or data fidelity; ensure GTM leaders have the information they need to make confident, timely decisions.
- Facilitate consistent training and serve as subject matter expert: Become fluent in our ICP, tech stack, and processes, such that any member of our BD team can come to you for help and training in all of the above.
- Own the revenue systems ecosystem: Administer and optimize key GTM tools including HubSpot, Default, Notion, LeadIQ, Amplemarket, Swan, and related integrations; ensure accurate data capture, clean CRM hygiene, and consistent use of fields, stages, and workflows; serve as the go-to resource for troubleshooting, configuration, and long-term system improvements.
Who You Are
- 3–5+ years of experience in Revenue Operations, Sales Ops, Marketing Ops, BizOps, or a related function at a B2B SaaS or AI company.
- Strong proficiency with HubSpot CRM, Default, Notion, and preferably other workflow or automation tools.
- Highly analytical - able to dig into data, clean it, structure it, and surface insights that drive action.
- Exceptionally detail-oriented and process-driven; you intuitively notice inefficiencies and enjoy fixing them.
- Comfortable balancing strategic thinking with hands-on technical execution.
- Clear, thoughtful communicator who collaborates exceptionally well across teams.
- Energized by shaping early systems in a growing org - and maintaining them as they scale.
- Passionate about AI, ethical innovation, and Modulate’s mission to make online voice communication safer.
- Bachelor’s degree in Business or equivalent experience.
Benefits
At Modulate, we prioritize people and sustainability—because doing great work requires feeling supported and safe. Some of our key benefits include:
- Competitive salary + equity- Full health, dental, and vision coverage
- Flexible PTO, with a strong culture of taking it
- Weekly team lunches with dietary accommodations
- Hybrid work: core in-office days with flexible remote options
- Regular leadership and industry learning sessions
- Support for career development and continued learning
- Up to 8 weeks work-from-anywhere policy
- A deeply inclusive, human-centered culture
Pay Transparency
Modulate believes in transparency as a cornerstone of equity and trust. Compensation for this role is based on seniority, skills, and experience.
Salary:$120K–$140K
Equity: Offered
Other perks: HSA, FSA, 15 holidays, professional growth resources
About Modulate
Modulate is on a mission to make voice a force for good online. Our tools help communities thrive by proactively detecting toxic behavior, protecting user identity, and empowering safety teams. We’re trusted by leaders in gaming and beyond—and we’re growing fast.
We believe that great cultures don’t just happen. That’s why we’ve built a foundation of intentional systems: from bias-reducing hiring practices to transparent pay to tools that help teams collaborate across communication styles. At Modulate, we treat people like people—and we’re building technology that does the same.
Ready to join us? Apply here or reach out directly—we’re excited to meet you.
A quick note as you apply
We kindly ask that you apply through the website rather than emailing [email protected].
For the questions “Your fit for the role,” “Your values/goals,” and “Why Modulate?” on our application form, we kindly ask that you focus your responses on experiences and motivations that directly relate to the role. Please avoid including details that would reveal protected demographic information (such as race, age, gender, ethnicity, or sexual orientation), as we strive to assess all candidates equitably and without bias.
We also want to hear your authentic voice. While it can be helpful to use tools to support your thinking, we ask that your responses reflect your own perspective. Applications with significant overlap or duplication from other submissions will not be considered.
Top Skills
AI
Default
Hubspot Crm
Notion
Workflow Automation Tools
Modulate Somerville, Massachusetts, USA Office
Easily accessible on the Red Line, Davis Square is one of the city’s most vibrant neighborhoods, filled with sleek bars, restaurants offering a wide variety of cuisine options, and a thriving cultural scene.
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