The Revenue Operations Manager will enhance GTM systems and processes, improve data accuracy, and support teams in achieving efficient sales and customer success through automation and analytical insights.
Join Modulate as we pioneer the future of conversational intelligence.
Modulate is the leader in conversational voice intelligence. We enable platforms and enterprises to deeply understand how people communicate and take timely action based on those insights.
Our products help detect harm, prevent fraud, and build safer, more trusted online and real-world voice environments. We are building a self-serve Conversation Intelligence Platform — APIs, workflows, and applications that bring voice understanding to customers at enterprise scale.
We are building a self-serve Conversation Intelligence Platform — APIs, workflows, and applications that bring voice understanding to customers at enterprise scale.
We’re hiring a Revenue Operations Manager to architect and scale the systems, processes, and data infrastructure that drive predictable, high-quality revenue. Reporting to the Director of BizOps & Strategy, this is a high-impact role at the center of Sales, Marketing, Customer Success, and Strategy — with direct influence on forecasting accuracy, pipeline visibility, and revenue performance.
If you’re energized by turning complexity into clarity and building operational engines that unlock scalable growth, this is your opportunity to shape how Modulate scales.
Your Impact
As Revenue Operations Manager, you will shape the operational engine that powers Modulate’s revenue growth. Your work will directly influence how effectively we scale our go-to-market strategy and bring our mission-driven technology to the world.
• Enable confident, data-driven leadership decisions. You’ll strengthen forecasting accuracy, pipeline visibility, and performance metrics so executives and GTM leaders can plan, prioritize, and invest with clarity and precision.
• Increase revenue team productivity and focus. By architecting scalable processes and intelligent automation, you’ll eliminate friction, reduce manual work, and empower Sales, Marketing, and Customer Success to concentrate on acquiring, retaining, and expanding customers.
• Turn data into strategic leverage. You’ll transform fragmented information into a reliable source of truth, surfacing insights that improve conversion rates, accelerate deal velocity, and strengthen customer retention.
• Build the foundation for sustainable scale. As Modulate grows, you’ll ensure our systems, governance, and operational rigor evolve alongside us — enabling predictable performance, transparency, and long-term revenue resilience.
What You’ll Do
• Drive revenue engine excellence. Partner with GTM leaders to design and optimize scalable end-to-end processes across lead management, opportunity progression, forecasting, and cross-functional handoffs.
• Build the data backbone for growth. Develop dashboards, reporting frameworks, and forecasting models that provide clear visibility into pipeline health, conversion, retention, and revenue performance — enabling faster, more confident decision-making.
• Architect automation & AI leverage. Identify and implement automation opportunities across the GTM tech stack to reduce friction, improve data integrity, and increase seller productivity.
• Translate insights into action. Diagnose funnel inefficiencies, test improvements, and introduce system-level enhancements that measurably improve conversion rates, velocity, and operational rigor.
• Own the revenue systems ecosystem. Lead optimization and governance of HubSpot and the broader GTM tech stack, ensuring data accuracy, adoption, and long-term scalability.
• Enable GTM teams to operate at their best. Serve as a trusted operational partner and subject matter expert, equipping teams with the tools, training, and clarity they need to execute effectively.
Who You Are
• 5+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or a related function within a high-growth B2B SaaS or AI company.
• Strong proficiency with HubSpot CRM, Default, Notion, and preferably other workflow or automation tools.
• Highly analytical - able to dig into data, clean it, structure it, and surface insights that drive action.
• Exceptionally detail-oriented and process-driven; you intuitively notice inefficiencies and enjoy fixing them.
• Demonstrated ability to operate strategically while executing with precision in complex, cross-functional environments. Clear, thoughtful communicator who collaborates exceptionally well across teams.
• Energized by shaping early systems in a growing org - and maintaining them as they scale.
• Passionate about AI, ethical innovation, and Modulate’s mission to make online voice communication safer.
• Bachelor’s degree in Business or equivalent experience.
Benefits
At Modulate, we prioritize people and sustainability—because doing great work requires feeling supported and safe. Some of our key benefits include:
• Competitive salary + equity- Full health, dental, and vision coverage
• Flexible PTO, with a strong culture of taking it
• Weekly team lunches with dietary accommodations
• Hybrid work: core in-office days with flexible remote options
• Regular leadership and industry learning sessions
• Support for career development and continued learning
• Up to 8 weeks work-from-anywhere policy
• A deeply inclusive, human-centered culture
Pay Transparency
Modulate believes in transparency as a cornerstone of equity and trust. Compensation for this role is based on seniority, skills, and experience.
Salary:$125K–$145K
Equity: Offered
Other perks: HSA, FSA, 15 holidays, professional growth resources
About Modulate
Modulate is on a mission to make voice a force for good online. Our tools help communities thrive by proactively detecting toxic behavior, protecting user identity, and empowering safety teams. We’re trusted by leaders in gaming and beyond—and we’re growing fast.
We believe that great cultures don’t just happen. That’s why we’ve built a foundation of intentional systems: from bias-reducing hiring practices to transparent pay to tools that help teams collaborate across communication styles. At Modulate, we treat people like people—and we’re building technology that does the same.
Ready to join us? Apply here or reach out directly—we’re excited to meet you.
A quick note as you apply
We kindly ask that you apply through the website rather than emailing [email protected].
For the questions “Your fit for the role,” “Your values/goals,” and “Why Modulate?” on our application form, we kindly ask that you focus your responses on experiences and motivations that directly relate to the role. Please avoid including details that would reveal protected demographic information (such as race, age, gender, ethnicity, or sexual orientation), as we strive to assess all candidates equitably and without bias.
We also want to hear your authentic voice. While it can be helpful to use tools to support your thinking, we ask that your responses reflect your own perspective. Applications with significant overlap or duplication from other submissions will not be considered.
Top Skills
AI
Default
Hubspot Crm
Notion
Workflow Automation Tools
Modulate Somerville, Massachusetts, USA Office
Easily accessible on the Red Line, Davis Square is one of the city’s most vibrant neighborhoods, filled with sleek bars, restaurants offering a wide variety of cuisine options, and a thriving cultural scene.
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