RevOps Analyst, GTM Systems

Note: Fidelity will not provide immigration sponsorship for this position.

The Role 

Fidelity Private Shares is growing and looking for a dedicated RevOps Analyst, GTM Systems. The Team is focused on supporting the startup community through a robust equity management platform.  This role will be focused on supporting the growth and expansion of our business that services private companies and the start-up community. 

As the RevOps Analyst, GTM Systems, you will be pivotal in the ongoing development and management of our go-to-market tech stack. You will drive system improvements, streamline and automate processes, and ensure our technology solutions align with business objectives, best-in-class design, and Fidelity requirements.

• Collaborate across marketing, sales and customer support to design, implement and test innovative technology solutions within our HubSpot instance that align with go-to-market initiatives  

• Partner with leadership to identify operation gaps, remove friction, enhance process 

• Ensure data quality of HubSpot  

• Help develop and lead our AI strategy for go-to-market tools and processes 

• Maintain expert level knowledge of the systems in our tech stack and keep up to date with software releases 

• Create and maintain documentation for applications and processes 

• Assist in training and enablement of new users to grow the technical capabilities across the team 

• Manage end user accounts, permissions, and access 

• Work with procurement on renewals, news tools and adding seats 

• Build and maintain dashboard that help provide actional insights across go-to-market 

• Perform incident management (troubleshooting) and develop response procedures. 

• Extract, manipulate, import/update large and complex data sets 

The Expertise and Skills You Bring 

• 1-3 years of experience in a RevOps, Sales Ops, or system administrator role 

• Experience using HubSpot 

• Familiar with go-to-market tools such as ZoomInfo, Sales Navigator, and Gong 

• Experience with enabling AI tools 

• Technical aptitude in maintaining and building out go-to-market tools end-to-end 

• Experience configuring and integrating the systems 

• A self-starter with prior experience in a high growth SaaS start-up scaling the operations of Sales, Marketing, Customer Success 

• Excellent written and verbal communication skills and ability to clearly communicate ideas and solutions in user-friendly language 

• Problem-solver with a passion for improving efficiency 

• Experience in Python or SQL, is not required but a plus 

The Team

At Fidelity Private Shares, we empower business innovators by simplifying the complex logistics of running a startup. We provide the tools that help founders easily raise funds from investors and reward employees with equity ownership, handling the heavy lifting of compliance and paperwork so they can focus on innovating. Join us in championing the entrepreneurs who are building the businesses that will shape our future.

Situated in Fidelity Labs, we blend the fast-paced, innovative culture of a tech startup with the rock-solid foundation of a Fortune 500 company. We tackle ambitious challenges—like democratizing private markets—with the creative freedom to fail fast and iterate, all while leveraging Fidelity’s vast network, data, and financial strength. It is an environment designed for builders who want to move at startup speed but demand the impact and reach of an industry leader.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.   

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home.  These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.  Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.