GTM Operations Manager, North America

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

The Role 

Adyen is looking for a GTM Operations Manager in North America who will facilitate the execution of the regional GTM strategy and spearhead the collaboration between the commercial functions (Marketing, Business development, Sales, Partnerships, Account Management). Based in our San Francisco office, this role is crucial for driving revenue growth and fostering operational efficiency through strong partnership with the regional commercial leadership. You will play a pivotal role in connecting cross-functional teams, streamlining global processes, and creating accountability for achieving results.

Together with the GTM Operations and Revenue Technology teams, you will help drive a universal, end-to-end commercial process that is continuously optimized to meet the needs of our markets. You will also collaborate with the regional Revenue Analysts to translate data insights into actionable growth opportunities.

What You'll Do

• Partner with NA regional leadership to elevate GTM execution, including operationalizing strategic initiatives, leading workshops and business reviews, and co-creating and facilitating the execution of the GTM strategy.
• Translating insights into improvements and solutions, and driving teams to solve them.
• Championing and executing the global Revenue Operations agenda and initiatives
• Understand process gaps that degrade data hygiene in NA and identify operational improvements
• Influence implementation and enablement of processes, systems and tools
• Support commercial goal setting for the region in collaboration with Rev Analytics Align on prioritisation with Revenue Technology and Revenue Analytics teams
• Connect the dots with other regional teams to exchange best practices

Who You Are

• 7+ years experience in similar roles (Revenue Operations Specialist, Sales Operation Manager, Salesforce consultant) and working with cross functional teams
• Proven track record of supporting GTM team's revenue generating efforts
• Experience in advising and working with senior stakeholders on strategic initiatives
• Program management skills
• Ability to identify growth opportunities and translate them into solutions
• Strong storytelling skills where you effectively communicate value
• Strong experience in change management and realizing process adoption
• Strong strategic thinking, data-driven mindset and decision making

Location & Work Expectations 

• This role is based in San Francisco. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.
• Some international travel may be required.

Compensation 

• The annual base salary range for this role is $175,000 - 220,000, plus RSUs.

Our Diversity, Equity and Inclusion Commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s Next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

San Francisco

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.