Revenue Operations Manager

About the Role

We’re hiring a Revenue Operations Manager to act as the operational partner to Finance and GTM leaders. This role is both strategic and tactical—you’ll own GTM planning and modeling, core reporting methodology, and recurring data processes, while also supporting commissions administration and systems enablement.

You’ll focus on execution and continuous improvement in reporting, planning, and data hygiene. You’ll translate executive asks into clear outputs, ensure reporting is consistent across products and motions, and drive automation opportunities to scale with speed and accuracy.

This is a hands-on role that demands strong analytical skills, stakeholder management, and the ability to balance strategic initiatives with tactical execution.

Outcomes in the First 12 Months

• Deliver accurate coverage, quota, compensation, and territory models to support annual planning and mid-year adjustments.
• Own reporting methodology for GTM metrics (definitions, hierarchy rules, parent/child logic) and maintain accuracy as systems evolve.
• Establish and enforce multi-product reporting cadence, ensuring standard reporting for pipeline, attainment, and coverage by product/segment.
• Partner with Finance to ensure opportunity close process and pipeline reporting remain accurate; <5% error tolerance on reporting packages.
• Produce 8–10 standardized dashboards for GTM leaders and Finance reviews; reduce time-to-publish weekly dashboards to <30 minutes.
• Build automation into recurring workflows (e.g., reporting refreshes, pipeline hygiene) to reduce manual reporting hours by 25%.
• Build credibility with GTM leaders as a trusted partner for data-driven planning and insights.

Core Responsibilities

Revenue Reporting & Data

• Own reporting methodology: definitions, metrics, and structures by product, motion, and segment.
• Maintain reporting hygiene across recurring and ad-hoc packages (forecast support, QBRs, Finance reviews).
• Partner with GTM Systems leader to ensure requirements are translated into accurate reports/dashboards; support but do not own system administration.

Planning & Modeling

• Own coverage, quota, compensation design models, and territory design modeling.
• Run scenario analyses and sensitivity tests to guide GTM investment decisions.
• Support Head of RevOps in annual planning execution; own modeling, with Head of RevOps accountable for rollout/communication.

Compensation & Commissions

• Own compensation design and modeling (including mid-year SPIFFs / ad-hoc incentives).
• Support but do not own monthly commissions administration (partner with Finance/People Ops to execute).
• Provide reporting and methodology to ensure compliance and accuracy in payouts.

Process Improvement & Documentation

• Participate in day-to-day ops improvements where downstream processes tie into reporting or modeling remit.
• Identify and implement automation opportunities to drive scalability (including AI use cases).
• Limit direct queue management; provide guidance to Sales Ops/Analysts on ad-hoc request handling.

Stakeholder Management

• Act as the operational partner to Finance, bridging rigor with GTM practicality.
• Partner with Head of RevOps to ensure delineation of ownership vs. support on critical processes.
• Build trust with GTM leaders by consistently delivering accurate, timely, and actionable outputs.

What You Bring

• 5–8 years in Revenue Operations, Sales Strategy, or Finance (SaaS experience strongly preferred).
• Strong quantitative skillset: advanced Excel/Sheets modeling, scenario planning, sensitivity analyses.
• Proven experience in reporting methodology, pipeline reporting, and compensation design/modeling.
• Track record of stakeholder management with Finance, Sales, and CS leaders.
• Ability to balance strategic modeling with tactical execution, delivering clarity under time pressure.
• Hands-on with Salesforce reporting/dashboards; exposure to comp/CPQ tools a plus.
• Strong communication skills—able to translate executive asks into clear, accurate outputs.

How You Work

• Clarity-focused: You simplify complexity and enforce consistent definitions and reporting hygiene.
• Hands-on: You build the model yourself and pressure-test assumptions.
• Balanced: You navigate competing priorities between Finance rigor and field execution.
• Disciplined operator: You enforce cadences and ensure reporting accuracy.
• Collaborative: You partner with Finance, GTM Systems, and the Head of RevOps to align execution with strategy.

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