Revenue Operations Lead

Rhino Federated Computing Rhino solves one of the biggest challenges in AI: seamlessly connecting siloed data through federated computing. The Rhino Federated Computing Platform (Rhino FCP) serves as the ‘data collaboration tech stack’, extending from providing computing resources to data preparation & discoverability, to model development & monitoring - all in a secure, privacy preserving environment. To do this, Rhino FCP offers flexible architecture (multi-cloud and on-prem hardware), end-to-end data management workflows (multimodal data, schema definition, harmonization, and visualization), privacy enhancing technologies (e.g., differential privacy), and allows for the secure deployment of custom code & 3rd party applications via persistent data pipelines. Rhino is trusted by >60 leading organizations worldwide - including 14 of 20 of Newsweek’s ‘Best Smart Hospitals’ and top 20 global biopharma companies - and is leveraging this foundation for financial services, ecommerce, and beyond.

Rhino is hiring a Revenue Operations Lead to build and operate the commercial operating system that supports a complex enterprise GTM motion. You will support the full funnel across sales, marketing, partnerships, and customer solutions, in an environment that includes large ACV contracts, long enterprise deal cycles, multiyear programs, multiple concurrent work orders, and a hybrid model of software licensing plus customized professional services.

You will be the first dedicated RevOps hire, responsible for creating scalable processes and systems that reflect commercial strategy across multiple verticals including life sciences, financial services, and research collaborations. 

You will report to the Chief Commercial Officer and collaborate extensively with leaders across GTM, delivery, and finance.

• Own and manage HubSpot across the entire funnel, ensuring data accuracy, reliable workflows, and usable reporting for sales, marketing, partnerships, customer solutions, and finance.
• Translate the commercial portfolio into CRM structures that support multiple product lines, pricing models, SOW types, consumption patterns, and expansion paths.
• Design and implement GTM processes that support enterprise-scale selling, including multistage opportunity structures, multi-SOW environments, approval workflows, and long sales cycles.
• Build dashboards, models, and forecasts that separate platform ARR, consumption-based revenue, SOW revenue, renewals, and expansion and ensure that revenue modeling aligns with Finance.
• Support complex account planning across large enterprise accounts and consortium environments, helping GTM teams manage multiple stakeholders, technical evaluators, budget owners, and cross-functional contributors.
• Partner with marketing on attribution, SAL conversion, and campaign performance, including the impact of AI-enabled demand generation.
• Partner with sales, partnerships, and customer solutions on account structures, contracting sequences, renewal alerts, expansion modeling, and program pacing.
• Ensure that work orders, SOWs, SLAs, implementation schedules, and multi-phase delivery plans are accurately reflected in CRM data and revenue forecasts.
• Evaluate and implement AI-native GTM tools for automation, scoring, conversational intelligence, and personalization.
• Establish best practices for CRM hygiene, funnel velocity, experimentation, and governance, while maintaining commercial agility.
• Collaborate with the VP Finance & Operations on revenue modeling logic, forecasting assumptions, data definitions, and reporting schemas, while independently operationalizing GTM processes and portfolio strategy inside HubSpot.
• Act as the connective tissue across GTM, delivery, and Finance so that commercial strategy and financial accuracy stay aligned, with GTM retaining ownership of portfolio decisions and deal execution.
• Enable GTM teams to rapidly launch new offerings, pricing structures, pilots, and expansions by designing CRM processes that support commercial flexibility without requiring Finance approval for operational changes.

• Minimum 5 years of experience in Revenue Operations, Sales Operations, or Marketing Operations at a B2B SaaS company selling into complex or regulated industries. You need to be comfortable leading the RevOps function as a hands-on operator rather than a people manager, with the capability to partner effectively across senior stakeholders.
• Direct experience supporting large enterprise ACV deals of 250k or more with long sales cycles, multistakeholder evaluations, and multiple concurrent SOWs.
• Experience with hybrid software plus services offerings where licensing, implementation, and custom deliverables each require separate tracking and forecasting.
• Strong command of HubSpot CRM, including advanced workflows, automation, integrations, and custom objects that support complex deal structures.
• Experience building reporting for renewals, expansions, multiphase programs, and consumption-based usage.
• Hands-on experience with modern AI-enabled GTM tools and a point of view on what actually improves productivity.
• Strong analytical skills and comfort with spreadsheets, BI tools, SQL, and performance modeling.
• Experience supporting multiple GTM teams, including sales, marketing, partner teams, and customer success or delivery teams.
• Comfortable partnering with a Finance organization 

Boston required. Hybrid environment.