Revenue Cycle Training Specialist

For over 29 years, Surgical Information Systems (SIS) has empowered surgical providers to Operate Smart™ by delivering innovative software and services that drive clinical, financial, and operational success. For ambulatory surgery centers (ASCs), SIS provides comprehensive software and services, including ASC management, electronic health records (EHRs), patient engagement capabilities, compliance technology, and revenue cycle management and transcription services, all built specifically for ASCs. For hospital perioperative teams, SIS offers an easy-to-use anesthesia information management system (AIMS).  
 

Serving over 2,700 surgical facilities, SIS is committed to delivering solutions that enable surgical providers to focus on what matters most: delivering exceptional patient care and outcomes.
 

Recognized as the No. 1 ASC EHR vendor by Black Book for 10 consecutive years and honored with the Best in KLAS Award for ASC Solutions in 2025, 2023, and 2022, SIS remains the trusted choice for surgical providers seeking to enhance their performance.
Discover how SIS can help you Operate Smart™ at sisfirst.com.

The Revenue Cycle Training Specialist is an individual contributor responsible for designing, delivering, and evaluating training programs for new hires and existing revenue cycle staff. This role supports all aspects of Revenue Cycle and Medical Coding, including leadership, soft skills, and administration. The Specialist collaborates with stakeholders to develop training content, facilitate sessions, and manage learning data to drive staff competency and departmental productivity. 

ESSENTIAL DUTIES/ RESPONSIBILITIES:

• Train assigned staff individually and in groups on department processes and core functional subjects.
• Evaluate training progress and competency of trainees; provide feedback to stakeholders.
• Bridge transition from new hire training to departmental productivity.
• Collaborate on content development and create concise written training guidelines for all functional areas.
• Design and deliver classroom-style interactive training and web-based training videos.
• Provide training on healthcare administration software.
• Track learning journeys, attendance, and organize data into reports for analytics.
• Maintain records in the learning management system.
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time

EDUCATION DESIRED:

• High School Diploma or equivalent

SPECIFIC KNOWLEDGE & SKILLS REQUIRED:

• At least 5 years’ experience in Billing, Collections, Accounts Receivable, or Medical Coding.
• At least 2 years’ experience in facilitation, teaching, coaching, or mentoring.
• Knowledge of insurance billing, compliance, medical terminology, and managed care contracts.
• Ability to work independently and as part of a team.
• Strong attention to detail and ability to meet tight deadlines.
• Excellent organizational, verbal, and written communication skills.
• Must pass an assessment to display knowledge of skills and abilities.
• Experience with instructional design tool Articulate 360

SPECIFIC KNOWLEDGE & SKILLS PREFERRED:

• Experience in Ancillary/Ambulatory Surgery Center (ASC) environments.
• Strong Microsoft Office skills (Excel, Outlook, Teams).
• Experience with UKG Pro Learning.
• Experience with instructional design tools such as Storyline, Snagit, Camtasia

BENEFITS:

• Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance
• Vacation/Sick time
• 401(k) retirement plan with company match
• Paid Holidays
• SIS Cares Day
• Hybrid or Remote environment depending on the role