As a Retention Representative, you'll sell EchoStar products/services, provide exceptional customer service, and manage inbound calls to drive customer retention.
Our award-winning Inside Sales & Retention team excels at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers.
What You'll Do:
What's in it for You:
Skills & Requirements
We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total
compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
This will be posted for a minimum of 3 days or until the position is filled.
What You'll Do:
- Position and sell products/services to new and existing customers
- Assess customer needs and offer the best solution
- Bounce back from challenging calls and stay focused on long-term goals
- Manage time effectively while engaging with customers and handling data entry
- Provide exceptional customer service to build and maintain relationships
What's in it for You:
- Career Growth: Opportunity to promote up to two levels in your first year
- Uncapped Commission: Top performers earn over six figures
- Rewards and Recognition Program : Earn high-value prizes & trips
- Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
- Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month)
Skills & Requirements
- High school diploma/GED
- Ability to work full-time on-site
- Flexible to work shifts which can include evenings, weekends, or holidays
- Smartphone/device with active network connection
- Pre-employment screen
- Key skills: Competitive spirit, persuasion, growth mindset, customer service, dependability, integrity
We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total
compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
This will be posted for a minimum of 3 days or until the position is filled.
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The Wireless Sales Representative will manage inbound calls to sell products and services, assess customer needs, and provide excellent customer service.
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Retail
The Wireless Sales Representative sells products via inbound calls, assesses customer needs, provides solutions, and delivers exceptional service while managing time effectively.
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Retail
The role involves selling EchoStar products to customers via inbound calls, providing exceptional service, and assessing customer needs. Responsibilities include managing time effectively and handling data entry while focusing on customer relationships.
Top Skills:
HeadsetInternetMonitorsMouseSmartphoneUsb KeyboardWebcam
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