Resource Manager

Objectives

• Work with leadership to manage our project and program staffing cadence, process, and assignment tracking to set metrics such as utilization 
• Work closely with managers to gain a comprehensive understanding of the company’s hiring needs for every role, and to meet competitive hiring goals and expectations 
• Manage the full recruiting lifecycle across a variety of open roles, helping managers find, hire, and retain quality candidates 
• Foster high-touch relationships using a database of qualified candidates to choose from when positions become open 
• Partner with recruiting team and senior managers to design, refine, and implement innovative recruitment strategies 
• Remain active with job boards, social networks, and platforms for finding quality candidates, and create and post job descriptions and announcements 
• Provide support to Human Resources and general office management 

Responsibilities

• Work with leadership to manage the project and program resource staffing process. This includes tracking current resource assignments, future demand, and facilitating the weekly staffing review, and assignment process 
• Work with team leaders to evaluate utilization trends, troubleshoot and problem solve for near term issues while also determining when to hire, what role, and what level 
• As the business grows, work with management to continuously improve the staffing and recruiting processes; ensuring we have the right resources for the right projects at the right time 
• Develop relationships with managers to build awareness of their departments, hiring needs, and job specifications 
• Write and post job descriptions on relevant platforms 
• Utilize knowledge of multiple recruiting sources and execute innovative strategies to find quality candidates and prospect for new business 
• Screen resumes and CVs and manage job candidates throughout hiring process, from interview preparation to final-offer negotiation 
• Support onboarding logistics by preparing workspace, equipment, and resources for new hires. 
• Maintain database of candidate records, including active and passive prospects, hired employees, and other designations 
• Serve as the primary point of contact for office operations and ensure a well-functioning, organized workspace 
• Coordinate office supplies, equipment, and vendor relationships 
• Manage mail, shipping, and general office communications 
• Assist with scheduling in-office meetings, team gatherings, and company events 
• Oversee office access, visitor management, and workspace layout updates 
• Hybrid schedule, 3 days/week in our Boston office 

Qualifications

• Familiarity with staffing models and metrics in a professional services setting 
• 3 or more years of experience in recruitment with proven results  
• Experience developing recruitment strategy 
• Exceptional communication, interpersonal, and decision-making skills 
• Advanced knowledge of productivity software, database management, and internet search methods 
• Familiarity with job boards and computer systems designed specifically for recruiting 
• Proven success in conducting interviews using various methods (phone, video, email, in-person) 
• Ability to travel when needed