Resource Manager

As our Resource Manager, you will…

Be tasked with efficiently managing the staffing and resource allocation of teams to enhance performance and cost-effectiveness. You will collaborate with project managers and leadership to improve resource distribution for various projects while building relationships with new talent. Additionally, you will analyze resource utilization trends, maintain an updated skills database, and proactively address talent shortages to ensure the optimal activation of our talent.

Be Accountable and Responsible

• Streamline staffing and resource utilization across supported teams
• Deliver precise reports and analyses to leadership, highlighting gaps and recommending staffing strategies
• Assess and balance organizational capacity to proactively optimize resources
• Work with project managers, sales leads, and service area leads to anticipate the project pipeline for enterprise clients, new business, and ad hoc initiatives
• Cultivate relationships with talent and key stakeholders within the organization
• Examine resource usage trends, forecast future needs, and ensure efficient resource utilization
• Handle daily resource requests and escalate issues to management as needed
• Facilitate weekly resourcing meetings and engage in pipeline reviews
• Keep an updated, searchable database of employee skills and experience
• Foster strong relationships with senior leaders to understand their resource requirements
• Collaborate with freelance resources to optimize budget profitability
• Adhere to internal contracting policies for freelance and temporary resources
• Regularly update the freelance database with feedback after assignments
• Identify talent gaps and source freelance resources proactively
• Recommend improvements for resource tracking processes and tool upgrades
• Understanding of project requirements and knowledge of agency capabilities/processes
• Demonstrate strong verbal, written, and interpersonal communication skills
• Uphold a proactive mindset and creative problem-solving approach
• Show capability to work independently and collaboratively
• Effectively manage time to meet tight client deadlines and deliverables

These are the qualifications we’re looking for

• 3-4 years of agency experience, including 1-2 years specifically in a resourcing role
• Bachelor’s degree or equivalent work experience
• Experience in sourcing and engaging freelance talent
• Excellent communication skills (oral and written) to communicate with stakeholders across multiple levels and disciplines
• Ability to adapt accordingly in an ever-changing environment
• Project management experience is a plus

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At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $67,000 - $80,000, based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.  

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.