Resource Deployment Manager

What You'll Do

• Proactively communicate and engage daily with assigned delivery teams, gain subject matter expert understanding of their skills and identify the right opportunities for the team while optimizing resource schedules.
• Proactively build strong relationships, learn skills profiles/developmental interests and work with delivery leadership in talent planning activities.
• Own and manage daily resource requests for assigned practice area(s) by validating requirements, searching for candidates, and presenting candidates for consideration.
• Serve as a central point of contact for leadership and project management regarding staffing decisions and conflicts.
• Ensure that resource schedules are current and accurate.
• Influence project managers and directors to accept an alternate staffing outcome by focusing on the “big picture”.
• Run weekly resource meetings and facilitate resourcing issues/ conflict resolution with appropriate department heads. Escalate sensitive or high-risk staffing situations, as appropriate, to leadership.
• Arrange weekly meetings with Delivery leadership and project managers to discuss upcoming pipeline, capacity, resource change control and identifying instances of resource underutilization.
• Generate regular reports on utilization, capacity, and forecasting accuracy.
• Assist with managing and increasing utilization numbers within assigned Delivery team.
• Analyze, document, and communicate resource forecasts.
• Maintain a comprehensive view of resource availability, capability, and utilization.
• Assist with continuous business resource training and document process improvements.
• Collaborate with fellow Resource Deployment Managers with resource sharing opportunities. 
• Develop and improve resource management processes, tools, and systems for scalability and efficiency. 
• Ability to be successful working remotely.
• Travel up to 10%

What You'll Bring

• 2+ years of experience as a Resource Deployment Manager, preferably in a professional services environment.
• Strong proficiency with MS Office tools: Excel, Word, PowerPoint, Outlook.
• Experience utilizing a PSA tool.      
• Bachelor’s degree (four-year college or university) or equivalent combination of education and work experience. 
• Strong critical thinking, analysis, and problem-solving skills.
• High level of organizational and time management skills.
• Self-directed and able to adapt quickly to changing demands.
• Demonstrated ability to handle multiple projects and priorities.
• Highly collaborative working style, with the ability to collaborate with stakeholders at all levels.
• High degree of professionalism in all areas (communication, approach, style).
• Highly developed diplomacy, influencing, negotiation and conflict management skills.
• Effectively work under pressure and with short timelines/competing demands.
• Ability to work effectively across multiple geographies/cultures.
• Ability to work independently and collaboratively with teams.
• Detail orientated with a strong focus on quality.
• Ability to manage confidential information appropriately and professionally.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Ability to work independently with minimal supervision and collaborate effectively within a team environment.

Bonus Points

• Certifications such as RMCP, CAPM, PMP, SPHR, or PHR
• Experience with Capacity and Demand Planning
• Experience working in high growth, entrepreneurial environment.
• A desire to grow professionally by joining, and contributing to a group of skilled consulting professionals that focus on exceeding customer expectations.