Creates and maintains program reports, supports ePMO operations, troubleshoots ServiceNow issues, assists with reporting migrations, and identifies milestones, risks, and project events. The role facilitates schedule reviews, maintains program records, documents lessons learned, and collaborates with technical and nontechnical stakeholders. It requires experience with ServiceNow, ePMO or similar platforms, cloud solutions, requirements analysis, risk management, and federal program support.
Type of Requisition:
RegularClearance Level Must Currently Possess:
NoneClearance Level Must Be Able to Obtain:
NonePublic Trust/Other Required:
SSBI (T5)Job Family:
Program Delivery and ExecutionJob Qualifications:
Skills:
Data Management, Problem Solving, ServiceNow PlatformCertifications:
NoneExperience:
5 + years of related experienceUS Citizenship Required:
NoJob Description:
GDIT has been supporting the IHS mission for 20+ years; working with the agency to provide integral services to raise health access and availability to 2.6 million American Indians and Alaska Natives. You'll be part of modernizing the EHR platform to enable better data access, patient experience, and quality of care for 567 tribes, 37 states and over 600 medical facilities.
Our work depends on a Reporting Specialist joining our team to support the Indian Health Service (IHS) Electronic Health Records Modernization (EHRM) program. As a Reporting Specialist supporting the IHS EHRM program, you will be responsible for creating and maintain a variety of reports based on program needs.
This position is fully remote!
This role will require you to obtain and maintain a Public Trust and will require you to provide onsite fingerprinting at a designated facility. This investigation may review personal and criminal behavior, financial conduct, foreign influence, as well as other adjudications.
HOW A REPORTING SPECIALIST WILL MAKE AN IMPACT:
- Work closely with cross-functional workstreams to help create and maintain reporting based on program needs
- Serve as the ePMO SME to include technical support and troubleshooting
- Assist with migration efforts with reporting in ServiceNow
- Pioneer new opportunities and capabilities with existing ServiceNow modules (SPM, ITSM, and IRM).
- Identify major milestones, decision points, project lifecycle and other project events
- Maintain accurate records/paperwork
- Facilitate and participate in weekly schedule reviews
- Incorporating lessons learned into the program register
REQUIRED QUALIFICATIONS AND EXPERIENCE:
- Bachelor’s degree and 5+ years of experience supporting cloud deployment and maintaining cloud solutions (additional work experience can be used in lieu of a degree)
- Experience in ePMO, Salesforce, or similar technology required
- ServiceNow experience required
- Ability to analyze requirements, troubleshoot issues, and develop effective solutions
- Ability to identify, understand, document, and create functionality aligning with customer value streams
- Organizational and time management skills while working in a large multi-tiered management structure
- Familiarity and experience with risk management practices
- Must be able to obtain a Public Trust Level 5 clearance.
- Ability to travel up to 25% of the year, if needed.
DESIRED QUALIFICATIONS AND EXPERIENCE:
- Experience with ePMO strongly preferred
- Experience with ePMO from a program lead perspective
- 8+ years of relevant analyst experience.
- Experience supporting federal contract program manager.
- Excellent organizational and time management skills; ability to manage frequently changing priorities of competing importance.
- Ability to communicate and interact effectively with internal/external teams including key stakeholders and customers.
- Ability to produce high-quality documentation that contributes to the overall success of our program.
- Good communication skills for collaborating with both technical and non-technical stakeholders
- Effective analytical and problem-solving skills
#GDITFedHealthJobs
#IHSJobs
The likely salary range for this position is $93,500 - $126,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.Scheduled Weekly Hours:
40Travel Required:
10-25%Telecommuting Options:
RemoteWork Location:
Any Location / RemoteAdditional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.About Our Work:
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.
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