Renewals Specialist

As a Renewals Specialist, you will be responsible for your book of renewal business in your assigned territory. You will utilize CRM tools to coordinate renewal activities that result in early and on-time bookings.  The role requires close collaboration directly with customers and as well as Account Managers.  You will also build strong relationships with Customer Success peers to retain and expand our customer base.  Managing a positive customer experience is a critical component of this role with a focus on retention and growth.

• Manage all renewal contracts within your territory, driving early and on-time bookings. 
• Engage directly with customers to understand budgets, stakeholders, timelines, and approval processes.
• Collaborate with Account Managers and Customer Success teams to ensure a seamless customer journey.
• Lead the quote-to-close process for renewals, typically 90–120 days ahead of contract expiration.
• Defend against competitive threats and identify opportunities for upsell, cross-sell, and expansion.
• Support contract management processes, including co-terms, multi-year agreements, and pricing adjustments.
• Partner with Customer Success to monitor account health and drive product adoption.
• Maintain accurate CRM data and provide timely updates on renewal pipeline and risk.
• Collaborate with Sales Operations, Partners, Legal, and Finance to resolve complex renewal scenarios.
• Consistently meet or exceed quarterly and annual renewal targets.

• 3+ years of renewal management experience in a high-growth B2B software/SaaS environmen
• Strong communication, negotiation, and relationship-building skills
• Ability to work independently and manage multiple priorities with confidence
• Proficiency in Salesforce and customer lifecycle tools
• Bachelor’s degree or equivalent experience

• A highly collaborative, international workplace with a lot of opportunities to grow
• Flexible workplace (3x a week in our Seaport office)
• Comprehensive medical, dental, and vision benefits with multiple plans to choose from
• 401K with match up to 8%
• PTO, sick, and holiday pay
• Team outings and events

At Qt, we appreciate the individual differences of our employees and aim to promote diversity through all our practices. We provide a workplace that generates equal opportunities regardless of gender, religion, national origin, age, disabilities, and any other factors. We have unique products, but our people make us exceptional. We strongly encourage people from all groups to apply – we welcome you as you are. 

We would like to know more about you. Tell us about your skills, strengths, and knowledge, but even more importantly about yourself. 

Qt Group (Nasdaq Helsinki: QTCOM) is a global software company, trusted by industry leaders and over 1.5 million developers worldwide to create applications and smart devices that users love. We help our customers to increase productivity through the entire product development lifecycle - from UI design and software development to quality management and deployment. 

Our customers are in more than 70 different industries in over 180 countries. Qt Group is headquartered in Espoo, Finland, and employs almost 700 people globally. To learn more, visit www.qt.io 

We give equal opportunities for personal growth and career development, regardless of gender, age, ethnicity, disabilities, nationality, sexual orientation, religious beliefs, political affiliations, marital or economic status, or position within the company.

Candidate Privacy Notice