Renewals Manager

About Crumdale Specialty:

Crumdale Specialty is a diversified insurance firm providing custom, self-funded healthcare solutions to a limited distribution network of brokers, consultants, and agents nationwide. Ranked on the Inc. 5000 Fastest Growing Companies and Best Workplaces, we leverage industry expertise, superior talent, data analytics, and a disruptive mindset to manufacture, underwrite, and administer agile, transparent, and cost-saving solutions. We optimize the fragmented health benefits supply chain to reduce health benefit costs and create better outcomes for employers and employees.

At Crumdale, people come first. We strive to make a positive impact on the people we serve. We believe this starts with the passion and purpose of our team. Our company culture is rooted in alignment, innovation, and integrity.

About the Job:

We are seeking an experienced stop loss underwriter, with strong project management skills, to lead and coordinate renewal initiatives within our stop loss renewal operations. This role involves managing complex renewal processes, improving workflows, and supporting strategic initiatives across Crumdale organizational departments. The ideal candidate will have a background in medical stop loss insurance underwriting and project management, to drive efficiency across the renewal lifecycle.

Key Responsibilities:

• Project Leadership: Manage end-to-end renewal initiatives, including ongoing renewal review and change processes, lead sales and underwriting to executive directed outcomes, develop and support process improvements, and apply organizational-driven changes
• Cross-Functional Collaboration: Work closely with leadership, underwriting, clinical, Rx, sales, and account management teams to gather requirements, strategize on outcomes, and finalize deliverables; facilitate departments adherence and support of timely corporate initiatives, related stop loss renewal processes
• Risk Assessment: Analyze risk factors associated with renewal outcomes, develop strategies to mitigate potential losses and issues, and provide financial recommendations to foster retention and compliance
• Process Optimization: Identify opportunities to continually improve and streamline the renewal workflow, enhance efficiency, and ensure adherence to company guidelines and policies
• Stakeholder Communication: Maintain clear and consistent communication with all stakeholders, providing regular updates on renewal progress, challenges, and outcomes
• Training and Support: Facilitate training sessions and develop documentation to support the implementation of improved renewal processes or systems

• Educational Background: Bachelor’s degree in Business, Finance, Insurance, or a related field desirable

• Industry Experience: 5+ years underwriting in medical stop loss underwriting in renewal operations, and also 2+ years project management experience
• Underwriting Knowledge: Strong understanding of medical stop loss underwriting principles, risk assessment techniques, and stop loss products
• Required Skills: Proficiency in Microsoft program suite with special focus on excel and access database/underwriting systems, and applied project management tools (e.g. MS Project, Jira, Asana)
• Analytical Abilities: Excellent analytical and problem-solving skills, with the ability to assess complex renewal scenarios and implement effective solutions
• Communication Skills: Outstanding verbal and written communication skills, capable of effectively conveying information and direction to diverse audiences
• Leadership Qualities: Demonstrated ability to lead cross-functional teams, manage multiple renewal-related initiatives simultaneously, and drive improvements to completion

At Crumdale, we strive to provide a comprehensive and supportive benefits package to ensure the well-being of our employees. Our benefits include:

• Medical
• Telemedicine
• Dental
• Vision
• Life, AD&D, Disability
• 401(k)
• Flexible Time-off

Please note: Crumdale Specialty is not engaging with external recruitment agencies; please refrain from contacting us regarding this position.