Partner MSP Renewal Manager

Get to Know Us

Horizon3.ai is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find, fix and verify exploitable attack vectors before criminals exploit them. Our flagship product, the NodeZeroTM platform, delivers production-safe autonomous pentests and other key assessment operations that scale across the largest internal, external, cloud, and hybrid cloud environments. NodeZero has been adopted by organizations of all sizes, from small educational institutions to government agencies and Global 100 enterprises. It is used by IT Ops/SecOps teams, consulting pentesters, and MSSPs and MSPs.

We are a fusion of former U.S. Special Operations cyber operators, startup engineers & operators, and formerly frustrated cybersecurity practitioners. We're committed to helping solve our common security problems: ineffective security tools and false positives, resulting in alert fatigue, blind spots, "checkbox” security culture, cybersecurity skills shortage, and the long lead time and expense of hiring outside consultants. Collectively, we are a team of learn it alls, committed to a culture of respect, collaboration, ownership, and results.

As a remote first company, we require minimum 25Mbps consumer grade broadband connection.

What You’ll Do

• Own, drive, and lead the renewals lifecycle end-to-end, from the initial outreach to the closing of the renewal transaction itself, with a focus on our MSP-MSSP customers.

• Engage key stakeholders in identifying contract requirements and resolving potential roadblocks to ensure an on-time close.

• Craft proposals, negotiate terms, and navigate procurement in collaboration with our Finance and Legal teams.

• Work cross-functionally with Sales, Customer Success, Legal, Product and Finance teams to ensure seamless renewals and identify opportunities for product enhancement based on customer feedback.

• Identify, escalate, and forecast at-risk opportunities to minimize customer churn.

• Identify and create cross-sell opportunities to maximize revenue growth.

• Identify and close multi-year renewals to mitigate the revenue risk and fluctuation

• Help develop and optimize our renewals program, from playbooks to processes.

• Help us innovate and refine our customer renewal experience, contributing ideas and solutions that make our processes even more effective.

• Utilize leading tools such as Salesforce, Gong, and other CRM platforms to drive efficient renewals and track your performance.

What You’ll Bring

• 3+ years in Renewals Management / Customer Success / Account Management, preferably with SaaS B2B closing experience.

• Strong Background in MSP-MSSP partner ecosystem and has familiarity around how contracts and the renewals process works with partners.

• Demonstrated track record of continuous, substantial, and demonstrable success in SaaS sales, including over attainment against quota

• Experience engaging with Procurement & Legal teams and navigating the quote-to-close process.

• Excelled at developing relationships with and becoming a trusted resource for customers.

• Experience managing pipelines with both fast moving transactional deals as well as longer term larger strategic deals.

• Proficiency with Salesforce or other CRM systems to manage and report on renewals performance effectively.

• Ability to analyze data and customer insights to make informed decisions about renewal trends strategies.

• Proven ability to manage complex renewals involving multiple stakeholders, including C-level executives.

Travel Required

We are a fully remote company, and this job may require up to 5% of travel to be successful.

Compensation and Values

At Horizon3, we believe that our people are our greatest asset, and our compensation philosophy reflects this core value. We are committed to fostering an environment where all employees feel valued, respected, and rewarded for their contributions. Our compensation structure is designed to be fair, competitive, and transparent, ensuring that every team member is recognized and compensated equitably across roles, levels, and locations.

In accordance with various State’s transparency regulations, we provide the following salary range information for this position:

• Compensation range is $100,000 - $140,000 OTE 70/30 split annually. The exact salary will be determined based on the selected candidate’s location, qualifications, experience, and relevant skills.

• Additional compensation: This role may also be eligible for an equity package (in the form of stock options). If any other compensation benefits apply, they will be discussed during the interview process.

Perks of Horizon3.ai

• Inclusive Team: We value diversity and promote an inclusive culture where everyone can thrive.

• Growth Opportunities: Be part of a dynamic and growing team with numerous career development opportunities.

• Innovative Culture: Work in a collaborative environment that encourages creativity and out-of-the-box thinking.

• Remote Work: We are a 100% remote company. Enjoy the flexibility to work in the way that supports you and brings out your best.

• Competitive Compensation: We offer competitive salary and benefits which includes health, vision & dental care for you and your family, a flexible vacation policy, and generous parental leave.

You Belong Here

Horizon3 is not just an equal opportunity employer - we are a community that values diversity, equity, and inclusion as fundamental principles of our culture and success. We are dedicated to fostering a workplace where everyone feels welcome and respected, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, hair length or any other legally protected status by law.

Our commitment to diversity and inclusion means we strive to attract, develop, and retain a workforce that reflects the varied communities we serve. We believe that diverse perspectives drive innovation and strengthen our ability to create cutting-edge cybersecurity solutions. At Horizon3, every team member is valued and supported in an environment that encourages personal and professional growth.

We welcome candidates from all backgrounds and experiences, and we encourage all qualified individuals to apply. Come be a part of Horizon3, where your unique contributions are recognized, and your potential is limitless.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

Application Note

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.