SmartWorks is seeking a talented and motivated Technical Consultant who can balance their business knowledge, technical skills and strong interpersonal skills. The Technical Consultant will interact with our customers, development teams and third-party software vendors to gather and document requirements, deploy applications and provide implementation support and training.
As a Technical Consultant, you will be required to travel throughout North America approximately 30% of the time when safe and appropriate. While you're not traveling throughout Canada and the US, you will be able to work remotely from home or out of any of the Harris offices.
This role is available remotely within Canada and the US. This role requires travel up to 30% in North America. A valid passport is required.
Design and implement SmartWorks solutions to meet customer requirements
Integrate SmartWork’s application suite with 3rd party software interfaces
Develop and maintain project documentation, standard operating procedures, and other documentation as required
Lead or assist in training sessions with SmartWork’s customers and provide implementation support
Act as a liaison between SmartWorks, customers, 3rd party vendors and industry consultants
Provide consulting services based on knowledge of Smart Metering infrastructure and best practices on analysis of corresponding data
Provide the Project Manager with regular updates on progress, issues and ideas for resolution, and successes
Experience in the technical field (for example, Electric or Computer engineering, Computer Science) or a degree/diploma in the related field
Strong grasp of SQL and one or more Enterprise Database Software such as SQL Server, Oracle etc
Comfortable working in Linux and Windows
Ability to travel in North America up to 30% of the time
5+ years of relevant work experience in software implementation
Strong working knowledge of object-oriented design (C/C++ or Java)
Previous experience in the Utilities industry
Possess strong analytical skills to understand requirements
Demonstrate excellent verbal and written communication skills in English
Can work independently, but most importantly, as a team player
Demonstrate positive attitude and determination
Previous experience in training customers and writing technical documents
What we can offer:
3 weeks' vacation and 5 personal days
Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
Employee stock ownership and RRSP/401k matching programs
Lifestyle rewards
Remote work and more!
About us:
SmartWorks empowers utilities to navigate change and unleash the potential of the smart infrastructure. At SmartWorks we are committed to delighting our customers and we do that by ensuring our customers receive maximum enduring value from their investment in our solutions. SmartWorks Meter Data Management (MDM) and SmartWorks Compass Data Analytics software solutions are essential components to enable the smart grid by intelligently processing and analyzing the extreme quantities of data produced from Advanced Metering Infrastructure (AMI).
About Harris:
Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.
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