Coordinate client travel by researching and booking hotels, transportation, and activities; prepare quotes and itineraries; communicate with clients and partners; maintain reservation records; and provide timely customer support to ensure smooth, enjoyable travel experiences.
We are seeking a detail-oriented and customer-focused Remote Hospitality & Travel Coordinator to join our growing team. In this role, you will assist clients with planning travel experiences, coordinating accommodations, and organizing itineraries that align with their needs and preferences. You’ll work closely with clients and travel partners to ensure each experience is smooth, well-organized, and enjoyable from start to finish. This position is ideal for someone who enjoys hospitality, organization, communication, and helping others create memorable travel experiences.
Key Responsibilities:
- Research and coordinate travel options including hotels, resorts, transportation, and activities
- Prepare and organize quotes, proposals, and itinerary details
- Communicate with clients to gather travel preferences and answer general inquiries
- Coordinate with hospitality and travel partners to confirm bookings and arrangements
- Maintain accurate client records and reservation documentation
- Provide professional and timely customer support to ensure client satisfaction
Requirements
- Strong communication and interpersonal skills
- Excellent organizational abilities and attention to detail
- Proficiency with basic computer skills (email, web browsing, Microsoft Office or Google Workspace)
- Ability to multitask, prioritize responsibilities, and meet deadlines
- Reliable internet connection and a distraction-free remote workspace
- Previous customer service, hospitality, administrative, or travel-related experience is a plus but not required
Benefits
- Flexible remote work schedule
- Supportive and collaborative team environment
- Opportunity to gain experience in the travel and hospitality industry
- Access to travel-related discounts and perks after eligibility requirements are met
- A rewarding role helping clients enjoy seamless and memorable travel experiences
Similar Jobs
Agency • Digital Media • Legal Tech • Marketing Tech • Social Media • SEO
Own a portfolio of clients to maximize retention and growth: run client calls, analyze lead and performance data, spot retention risks and upsell opportunities, coordinate internal teams to deliver on strategy, and contribute process and AI-driven improvements to internal systems.
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Lead strategy and execution for Headway’s provider community and content programs. Define member journeys, manage channels and events, build an ambassador program, capture provider stories, and measure engagement to drive business outcomes and provider advocacy.
.png)
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Own full-lifecycle recruiting for G&A, Customer Experience, EAA, and IT; source and build pipelines, partner with hiring managers, use data and analytics to improve hiring velocity, and help scale recruiting processes across global markets.
Top Skills:
Generative Ai
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
