Provide remote client-facing support by communicating via email, chat, and phone; confirm schedules and itineraries; maintain accurate client records; coordinate with internal teams to resolve time-sensitive needs; ensure smooth, professional client experiences.
This is a remote position.
We are seeking a reliable Remote Customer Support Assistant to join our team. In this role, you’ll assist with coordinating client-facing activities such as scheduling, communications, and event-related support. You’ll help confirm important details, keep schedules organized, and ensure clients enjoy a smooth and professional experience.
Requirements
Requirements:
Must be 18 years of age or older
Access to a computer or smartphone with reliable internet
Strong communication and organizational skills
Previous experience in administrative support, call centers, hospitality, or events is a plus, but not required
Key Responsibilities:
Communicate with clients via email, chat, and phone
Assist with event-related tasks such as confirming schedules, appointments, and itineraries
Keep accurate records of client updates and interactions
Collaborate with internal teams to resolve time-sensitive needs
Ensure smooth coordination and a positive client experience
Benefits
Perks & Benefits:
Daily pay available
Flexible scheduling
Access to exclusive company perks
Growth and learning opportunities
Inclusive and supportive team environment
Equal Opportunity
We are an equal opportunity employer and encourage applicants from all backgrounds to apply.
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Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
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- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
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- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
