Provide remote client coordination and administrative support: manage service requests, scheduling, follow-ups, form processing, respond to basic inquiries, and maintain organized task flow to ensure timely client support.
This is a remote position.
We are looking for a detail-oriented and responsive individual to join our team as a Remote Client Services Assistant. This role involves assisting with client coordination, processing support tasks, and handling day-to-day follow-ups in a fast-paced, service-based environment. You will help keep things running smoothly behind the scenes, ensuring our clients receive excellent support and attention.
Requirements
- Reliable internet
- Strong attention to detail
- Professional communication
- Willingness to learn & follow instructions
Responsibilities include:
- Managing daily service requests
- Assisting with scheduling, follow-ups, and form processing
- Responding to basic inquiries and messages in a timely manner
- Providing general admin and operations support
- Maintaining clear and organized task flow
Benefits
Perks:
✔Flexible schedule
✔ Remote opportunity
✔ Employee discounts
✔ Supportive and team-oriented environment
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Provide remote client coordination and administrative support: manage service requests, scheduling, follow-ups, form processing, respond to basic inquiries, maintain organized task flow, and support day-to-day operations.
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What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
