Remote Administrative Assistant

Most of what makes American healthcare expensive isn’t medical care. It’s the machinery wrapped around it: unnecessary administrative layers, inefficient processes, and outdated systems that consume resources without improving care. The result is higher costs, slower operations, and a more frustrating experience for everyone involved.

Arlo is rebuilding health insurance for small businesses from first principles: making sure as much of every premium dollar as possible goes to care instead of getting absorbed by the system around it. We do that by identifying fraud earlier, steering members toward higher-quality and lower-cost care, automating operational overhead, and eliminating vendors whose business exists mostly to take a cut.

AI is the foundation that makes this work. We use it across underwriting, operations, clinical programs, and member experience to build an insurer that becomes more efficient as the technology improves.

We’re already operating at meaningful scale: profitable, hundreds of millions in premiums, tens of thousands of members covered, and growing quickly through brokers, employers, and partners. Backed by Upfront Ventures, 8VC, and General Catalyst, with a team from Palantir, YC companies, and longtime healthcare operators.

About the Role

We are seeking a Remote Administrative Assistant to support day-to-day business operations and help teams execute efficiently in a fast-moving environment.

You will be responsible for:

• Managing calendars, meetings, and scheduling activities
• Preparing reports, documents, and presentations
• Organizing records and maintaining administrative documentation
• Supporting leadership and cross-functional teams with operational tasks
• Coordinating internal communications and meeting logistics
• Assisting with project tracking and administrative workflows
• Identifying opportunities to improve organizational efficiency

What We Are Looking For

• Experience in administration, operations, customer service, or related fields preferred
• Excellent organizational and time-management skills
• Strong written and verbal communication abilities
• Ability to manage multiple priorities simultaneously
• High attention to detail and professionalism
• Proficiency with productivity and collaboration tools

Process

This is what you can expect when we like your application:

• 20 min Initial Screen
• 30 min Interview with Hiring Manager
• 30 min Administrative Skills Assessment
• 30–45 min Final Interview

Target Compensation Range

$90,000 – $125,000 + performance bonus

Why Join Arlo:

High ownership: You’ll get real responsibility from day one—our high-trust team empowers you to run with big problems and shape core parts of the company.

Join an important mission: Your work directly influences how people access care and improves lives at scale.

Growth & expansion: We’re moving fast, and as we grow, your scope will grow with us—new challenges, bigger opportunities, and rapid career velocity.

Apply AI to a problem that matters: Instead of optimizing ads or cutting labor costs, you’ll use AI to fundamentally reimagine how people get healthcare.

High pace, high collaboration: We operate with velocity, first-principles thinking, and a team that works closely, openly, and with ambition.

Exact compensation inclusive of salary and any bonuses is determined based on a number of factors including experience and skill level, location, and qualifications which are assessed during the interview process.

Arlo is an equal opportunity employer. We do not discriminate based on age, race, color, creed or religion, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, marital status, familial status, status as a victim of domestic violence, or arrest or conviction record, as defined under New York State law.