Lead & Inspire: Manage and develop a large team of sales representatives and leaders, setting a clear vision and fostering a high-performance, results-driven culture.
Develop Leadership Talent: Build strong, capable sales leaders who consistently drive performance within their teams through effective coaching and development.
Drive Accountability: Ensure leaders and teams are consistently meeting sales targets through performance management and strategic support.
Strategic Planning: Design and implement long- and short-term sales strategies aligned with company goals and policies, maintaining ongoing communication with key stakeholders.
Client Engagement: Cultivate relationships with high-value clients to acquire luxury inventory and support monthly sales goals.Talent Acquisition & Development: Lead hiring, training, and performance management processes to build a best-in-class sales organization.
Cross-Functional Collaboration: Partner with Merchandising, Marketing, Operations, and Retail teams to align efforts and resolve challenges.
Problem Solving: Identify and address operational and performance-related issues to ensure team and organizational success.
Territory Management: Collaborate with regional and functional partners to exceed territory sales goals and optimize market coverage.
Sales Strategy: Guide the development of innovative sales and prospecting techniques to drive new business and achieve growth targets.
Business Development: Represent the company at events and with partners to promote consignment services and attract new clients.
Relationship Building: Establish partnerships with private clients, businesses, and organizations to support product acquisition and referral generation.
Budget Oversight: Collaborate with the Head of Sales to manage budgets, approve expenditures, and ensure efficient use of resources for prospecting and sales efforts.
Minimum Requirements:
Must be located in the Eastern time zone
15+ years of progressive leadership experience, including managing large, high-performing teams
Proven track record of leading a business or business unit with $500M+ in revenue
Exceptional written, visual, and verbal communication skills with the ability to influence and inspire at all levels
Deep experience in P&L ownership and financial accountability
Enthusiasm for Luxury Resale, high touch service level environments
Willingness and ability to travel up to 30%
Preferred Requirements:
Experience using Salesforce or similar CRM platforms
Leadership experience in e-commerce, retail, or omnichannel business models
Background in consumer-driven marketplaces or two-sided platforms
Advanced education in Business Administration
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
Flexible Time Off (With Manager Approval)
Find out more about our Benefits here.
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists, and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art, and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off, and direct shipping. We handle all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as shipping and customer service.
The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records. At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
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