Regional Sales Operations Manager

Job Description

Where you’ll work: Remote; United States (ET, CT, MT)

Sales at GoTo

At GoTo, our sales team introduces people at all levels to technologies that will make their lives easier. We're constantly improving our sales and marketing strategies and provide ongoing professional development opportunities for all members of our team. Join us and help shift mindsets!

Your Day to Day

As a Regional Sales Operations Manager, you would be working on:

• Operate as the “Voice of Sales” within GoTo’s ITSG organization. Function as a stakeholder for sales within various ITSG projects and initiatives and ensure proper consideration is given to sales functions and processes. Work with Sales leaders to discover room for improvement in the operations process and voice concerns and corrections when needed. 

• Liaise effectively with internal team members (including sales, marketing, finance, care, legal and technical stakeholders) ensuring all inquiries are followed up on and resolved in a timely manner 

• Support the ITSG product readiness of all internal Systems, Tools, and Process changes, updates, or releases. Support all product launches. 

• Function as a “Subject Matter Expert” in key rollouts of ITSG and company policies, processes, and workflows, as well as ensuring all changes and releases to internal systems and tools that impact the Sales organization are communicated and adopted. Provide first-tier support for any end-user process question in Salesforce. Use technology skills to utilize Salesforce and software tools in daily tasks.   

• Responsible for the standardization and compliance of company Policies, Processes, and Workflows to ensure understanding, adoption, and execution of each. Act as an objective third-party decision maker on internal disputes between the sales teams regarding territory ownership, sales practices, and other operational concerns 

What We’re Looking For

As a Regional Sales Operations Manager, your background will look like:

• 5+ years of experience in Business Operations, Sales, or Sales Operations; including experience with forecasting. Strong business acumen, with the ability to understand each of the steps to an end-to-end process and provide suggestions for improvement 
• High-level of attention to detail, excellent organizational skills, and the ability to prioritize demands to meet deadlines. Formal project management experience a plus  
• Must be able to work in a fast paced, deadline-oriented environment, with the ability to initiate improvements in processes. 
• Ability to execute on multiple projects at the same time with a data driven mind-sent to problem solving. Ability to work proactively and independently with very little direction or supervision is a must
• Team player who can collaborate across teams to identify needs, partner for resolution, and execute new initiatives 
• Experience with internal tools and SFDC integrations such Outreach, and/or similar solutions a plus. Advanced skills in MS Office Tools (Word, Excel, PowerPoint)

What We Offer

At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life—at work and beyond. Here are just some of the benefits and perks you can expect when you join our team:

• · Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs
• · Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days
• · Tuition and reading reimbursement programs to support your continuous learning and professional growth
• · Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching
• · Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact.

At GoTo, you’ll find the flexibility, resources, and support you need to thrive—at work, at home, and everywhere in between. You’ll work towards a shared goal with an open-minded, cohesive team that’s greater than the sum of its parts. We’re committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we’ll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed Learn more.

Benefits: Comprehensive health insurance (medical, dental, vision), 401(k) plan with discretionary company match, paid time off, employee discount programs, Short Term and Long Term Disability, Basic Life Insurance, and fertility benefits.

The above shows our ranges from minimum to maximum. Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits.