Recruiter, Operations

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, Poland, and Australia, we’re building the future of online marketplaces –together.

From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone.

And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce.

We’re looking to hire a Recruiter for our Operations teams (including Customer Experience, Trust & Safety and Fraud). You’ll have the opportunity to:

• Lead hiring for critical high-volume roles. You'll partner closely with hiring managers and business leaders, bringing a consultative approach to influence hiring decisions, shape strategies, and align recruiting priorities with broader business goals.

• Source strong talent. You’ll experiment and partner with hiring managers to reach top candidates and explore creative channels beyond LinkedIn.

• Act as a full-cycle recruiter from sourcing, screening, managing the candidate through interviews, and closing.

• Juggle a variety of roles at once. At any given time you could be managing the pipelines for and working on filling 10-15 (or more at times) open roles.

• Assist with developing job posts, hiring plans, and rubrics. You'll work with the hiring manager to tighten up job descriptions, screening rubrics, and guide the hiring process along the way.

• Iterate on candidate feedback. You'll smooth rough edges in the recruiting process by iterating on feedback from candidates or other signals.

• Uplevel the recruiting team. You'll mentor peers, share best practices, and help build a culture of continuous improvement that raises the bar for recruiting excellence across the organization.

• Build scalable processes. You'll work on improving and standardizing recruiting workflows that can scale with the company’s growth, creating repeatable and effective practices that can be applied across the business.

• Emphasize diversity. You'll look for proven traditional and creative methods to bring new points of view to the team and encourage inclusive hiring practices.

We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our New York, San Francisco, Los Angeles, or Seattle hub.

Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

As our next Recruiter, you should have at least two years of full-cycle high volume recruiting experience, ideally for Operations teams (including Customer Experience, Trust & Safety, and/or Fraud), in fast-paced environments, plus:

• You have proven experience as a full-stack recruiter and know how to manage the entire process of a candidate end to end.

• You love hiring at high volumes. You deliver hires consistently and push through when the market seems to have run dry.

• You're a sourcer at heart. You enjoy sourcing for your positions and take pride in nurturing and building relationships with passive talent.

• You are data-focused. You measure pipeline health to balance your priorities and set hiring manager expectations.

• You're comfortable with ownership. Whatnot is one of the fastest-growing startups in history, and hiring is key to our success. You should feel comfortable moving uncomfortably fast, managing multiple roles, and being accountable for your work.

• You provide an incredible candidate experience. You sweat the small stuff but keep the big picture in mind. You know that a job search can be nerve-racking and you prioritize providing a more human experience for everyone that interacts with Whatnot during a hiring process.

• You are a champion for diversity hiring & inclusive interview practices. At Whatnot, we believe hiring and fostering a diverse team is the key to building a successful business.

• Flexible Time off Policy and Company-wide Holidays (including a spring and winter break)

• Health Insurance options including Medical, Dental, Vision

• Work From Home Support

  • Home office setup allowance

  • Monthly allowance for cell phone and internet

• Care benefits

  • Monthly allowance on both food and wellness

  • Annual allowance towards Childcare

  • Lifetime benefit for family planning, such as adoption or fertility expenses

• Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally

• Monthly allowance to dogfood the app

• Parental Leave

  • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.