Records & Operations Specialist

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

We are seeking a versatile and detail-oriented professional to join our team in a unique dual-capacity role that blends hands-on operational support with high-level records and data management. This position is ideal for someone with strong organizational skills, experience in records management, and the ability to work independently in both physical and digital environments.

RESPONSIBILITIES:

1- Remote Records Analyst:

In a remote capacity, provide high-level support for digital records management and compliance. Responsibilities include:

• Classifying, auditing, and maintaining electronic records in accordance with retention policies

• Monitoring data integrity and contributing to records cleanup initiatives

• Collaborating with internal stakeholders to ensure consistent metadata standards

2- Document Services & Transaction Processing:

• Oversee the end-to-end processing of physical trade documents in alignment with established turnaround times. Core responsibilities include:

• Receiving, registering, and scanning physical documents

• Maintaining document safekeeping and archival integrity

• Monitoring print queues, reconciling records, and facilitating timely retrieval

REQUIREMENTS:

• Proven experience at least 1 to 2 years in records management, specifically within a bank or financial services environment

• It is a Hybrid role : 50% working on site from Newark, NJ and 50% working remotely

• PMP certificate is a plus

• Understanding of basic banking procedures and the importance of regulatory compliance in record-keeping.

• proficiency in computer-based recordkeeping systems, attention to compliance, and a proactive approach to problem-solving in a fast-paced environment.

• A strong customer service mindset and knowledge of records lifecycle management are critical.

• Proven ability to organize and maintain accurate records, both physical and electronic.

• Good communication skills, both written and verbal

• Strong attention to detail and a high degree of accuracy.

WHAT WE OFFER:

• Competitive Salary based on experience between 55k to 65k

• Comprehensive health and dental benefits starting on your first day

• Two weeks of paid vacation, seven paid holidays, and sick pay

• 401(k) with company match

•  Employee stock purchase program and much more 

Curious about joining our team? Hear firsthand from our employees below:

[Link to Steven Eck's Testimonial Video]

Reasonably expected salary range: $55,100.00 - $68,900.00

Category: Operations Group