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Wells Fargo

Reconciliation Utility Manager - Wholesale Operations

Reposted Yesterday
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Hybrid
Charlotte, NC
Senior level
Hybrid
Charlotte, NC
Senior level
Lead the Wholesale Banking Reconciliation Utility team, managing reconciliation strategies, operations, compliance, and driving process improvements while ensuring alignment with business objectives.
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About this role:
Wells Fargo is seeking an experienced and highly motivated Manager to lead a functional area within our Wholesale Banking Reconciliation Utility. This role is pivotal in managing reconciliation strategy, overseeing daily operations, driving standardization and automation, and supporting business and regulatory initiatives across global wholesale banking products.
The successful candidate will bring deep operational knowledge, strong leadership, and a continuous improvement mindset to enhance reconciliation efficiency, accuracy, and governance.
In this role, you will:
  • Manage a team supporting large, complex functional areas related to Wholesale Reconciliation Utility
  • Work with management to establish companywide strategic plans and objectives, directing and controlling reconciliations, internal controls and reporting functions and activities
  • Act as the subject matter expert or final authority in specified accounting and reconciliation disciplines
  • Provide technical interpretation on various matters and is essential in building and adopting best practices within the functional area
  • Lead implementation of complex projects and initiatives impacting one or more lines of business
  • Interact with leadership to provide support and drive strategic initiatives for the business
  • Recommend compliance and risk management requirements for supported area and works with other stakeholders to implement key risk initiatives
  • Provide strategic consultation to leadership throughout the enterprise
  • Lead a team of managers, consultants, cross functional or virtual teams in accomplishing goals
  • Manage allocation of people and operational resources to ensure commitments are met and align with strategic objectives in Enterprise Finance
  • Develop and guide a culture of talent development to meet business objectives and strategy
Key Competencies:
  • Strategic Thinking & Decision Making: Ability to align tactical execution with long-term strategic goals.
  • Leadership & Influence: Proven ability to inspire and lead diverse teams and build strong stakeholder relationships.
  • Risk & Control Mindset: Deep understanding of operational risk, compliance, and governance principles.
  • Analytical & Results-Oriented: Skilled at using data to drive insights and improve outcomes.
  • Change Leadership: Experienced in driving automation, standardization, and process improvement.
Strategic & Operational Oversight
  • Lead the delivery and oversight of reconciliation processes (cash, securities, derivatives, Nostro, internal accounts) across multiple wholesale banking products.
  • Drive the development and execution of strategic plans to evolve the reconciliation utility model and operating framework.
  • Collaborate with stakeholders across Operations, Technology, Risk, Finance, and Compliance to align reconciliation outcomes with business objectives.
  • Monitor service level agreements (SLAs), KPIs, and KRIs to ensure operational performance, data integrity, and control standards are met.
Leadership & Team Management
  • Manage and develop a team of reconciliation leads, analysts, and support staff; foster a high-performance and collaborative culture.
  • Build strong capabilities in the team through mentoring, training, and coaching.
  • Ensure appropriate resource planning, workload balancing, and succession planning.
Control, Risk & Governance
  • Strengthen internal controls and ensure reconciliation processes comply with applicable regulatory, audit, and risk requirements (e.g., SOX, Basel lII).
  • Lead issue/risk management, including timely escalation, resolution, and post-incident reviews.
  • Drive remediation and root cause analysis for reconciliation breaks and exceptions.
  • Manage RSCA cycles & Control ownership
Change & Transformation
  • Champion standardization, automation, and simplification initiatives across reconciliation functions.
  • Partner with transformation and technology teams to deliver system enhancements or migrations (e.g., to Intellimatch, Xceptor etc.).
  • Contribute to the definition and rollout of target operating models and future-state workflows.
Stakeholder Engagement
  • Act as the primary point of contact for senior stakeholders within Operations, Product Control, Technology, and Risk regarding reconciliation performance and issues.
  • Participate in governance forums, steering committees, and internal/external audits.
Required Qualifications:
  • 6+ years of Finance, Accounting, Analytics, Financial Reporting, Accounting Reporting or Risk Reporting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of management or leadership experience
Desired Qualifications:
  • Bachelor's degree in Finance, Accounting, Business, or related field; Master's or MBA preferred.
  • Extensive experience within banking operations experience, including reconciliation management roles.
  • Demonstrated leadership in a shared services or utility model environment, preferably in wholesale/capital markets.
  • Deep understanding of reconciliation systems and processes (e.g., Intellimatch/Xceptor/IRIS and Nostro, securities, trade reconciliation, suspense accounts).
  • Strong familiarity with wholesale banking products: FX, fixed income, derivatives, syndicated loans, etc.
  • Track record of managing complex operational change or transformation programs.
  • Knowledge of regulatory frameworks (SOX, Basel III) impacting reconciliation and control environments.
Job Expectations:
  • This position offers a hybrid work schedule and will only consider the location listed
  • This position is not eligible for Visa sponsorship
  • This position is not eligible for relocation
Posting End Date:
6 Sep 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Top Skills

Intellimatch
Xceptor

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