Receptionist

WHO WE ARE
We are PEAK6, a leading investment firm, using technology to find a better way of doing things. The company's first tech-based solution was developed in 1997 to optimize options trading, and over the past two decades, the same formula has been used across a range of industries, asset classes, and business stages to consistently deliver superior results. Today, PEAK6 seeks transformational opportunities to provide capital and strategic support to entrepreneurs and forward-thinking businesses. PEAK6's core brands include PEAK6 Capital Management, PEAK6 Strategic Capital, Apex Fintech Solutions, FOCUS, We Insure, Evil Geniuses, Poker Power, Zogo, and Bruce Markets.
ABOUT THIS ROLE
The Receptionist is the first face employees, visitors, and guests encounter at PEAK6 and that first impression matters. This role is responsible for creating a welcoming, organized, and secure front-of-house experience while serving as a reliable resource for employees who need workplace support. We're looking for someone who is warm, attentive, and takes pride in keeping things running smoothly.
You'll be Responsible for:

• Welcome and check in visitors, contractors, and guests, ensuring a professional and friendly experience from the moment they arrive.
• Notify employees of visitor arrivals and manage the sign-in process in accordance with site security protocols.
• Answer and direct incoming calls and general inquiries.
• Maintain a tidy and organized reception area throughout the day.
• Issue temporary badges to visitors and contractors in compliance with site security requirements.
• Coordinate with HR, IT, and Security on access provisioning and badge deactivation for onboarding and off boarding employees.
• Maintain accurate access logs and support periodic audits as needed.

• Receive, sort, and distribute incoming mail and packages.
• Manage outgoing shipments and liaise with couriers on scheduling or issues.
• Notify recipients of deliveries and handle any overflow or storage needs.
• Serve as the first point of contact for employee facilities requests and inquiries, whether received in person, via email, or through other channels.
• Capture and communicate requests to the appropriate team member for resolution.

• Keep employees informed on the status of their requests and escalate urgent issues to the Office Manager.

YOUR EXPERIENCE:

• Prior experience in a receptionist, front desk, or customer-facing role preferred.
• Warm, professional, and customer-focused. Someone who genuinely enjoys helping people.
• Highly organized with strong attention to detail and the ability to manage competing priorities.
• Clear communicator, both in person and in writing.
• Reliable and consistent, this role is the anchor of the front desk experience.
• Comfortable with technology, including access control systems and general office software.

OUR REWARDS
We offer a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP), competitive PTO, 401k match, parental leave, and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. As a hybrid workforce, we offer our employees the ability to work remotely up to two days a week.
PEAK6 is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.
PEAK6 is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at [email protected]. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.
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