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Exos

Reception Associate

Posted 2 Days Ago
Be an Early Applicant
Boston, MA
Entry level
Boston, MA
Entry level
The Reception Associate is responsible for providing excellent customer service, managing front desk operations, and maintaining accurate records for the fitness center.
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Job Summary:

Responsibilities

 We're seeking a Receptionist to join our team. As a Receptionist you will:

  • Consistently offer the highest level of personalized member customer service while maintaining a positive, enthusiastic and helpful attitude

  • Greet and welcome new fitness center members, assist with membership enrollment and front desk operations

  • Coordinate with Manager to ensure accurate payroll

  • Assist and provide information for financial tracking reports

  • Assist and maintain accurate tracking of locker and towel service program and inventory items

  • Assist with accurate fitness center membership reports and complete monthly membership audits

  • Respond to Member’s concerns, suggestions and complaints in a timely, professional and consistent manner.

  • Assist with keeping the fitness centers well stocked and clean

  • Other duties as needed 

The Ideal Candidate would have:

  • Minimum of a High School diploma obtained

  • Strong organizational skills and customer-service oriented approach

  • Knowledge of Google applications and Microsoft Office applications

  • Highly developed written and verbal communication skills

  • CPR/FA certifications within 90 days of hire

WHO WE ARE 

For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond.

Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.

We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating, and making waves. And we feel that it’s our responsibility to help others because we know there’s a better way. That better way is Exos Readiness.

We are an equal opportunity employer

EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities. 

Learn more here:

  • EEO is the Law
  • EEO is the Law Supplement

Top Skills

Google Applications
MS Office

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