The Quality Engineer designs quality processes and controls, improves supplier and customer interactions, and resolves production issues. Responsibilities include audits, control plans, and continuous improvement efforts.
The Quality Engineer is responsible for designing and ensuring human/machine interfaces and quality processes, procedures and controls are aligned to maximize quality production at a reduced cost. The Quality Engineer evaluates new customer and vendor requirements to design production-quality flow processes. Key position results include but are not limited to, increase quality at and/or reduced cost for supply base, internally and customer base; compliance with all regulatory and internal policies; reduction in scrap, reject and rework; The ideal candidate utilizes strong analytical, problem solving and communication skills to identify, develop and follow through on a course of action relative to production-quality flow processes.
Responsibilities:
- Ability to apply problem solving methods and tools to resolve complex issues
- Works with suppliers to improve products through material or process changes
- Engage in customer PPAP’s (Production Part Approval Process) and requirements
- Determines root cause and implements corrective action to improve internal and external processes.
- Performs customer visits and supplier audits to drive improvements internally and externally as well as strengthening customer relationships. Up to 10% travel potential to suppliers (minimal). Partner with customers and suppliers to improve products through material or process changes
- Assist with completion of PFMEA on existing new products with engineering team
- Development and completion of Control Plans for existing or new products with assistance of engineering team
Desired Experience:
- Knowledge of internal audit methodologies related to various quality systems.
- Proven problem solving and problem resolution.
- Experience with lean manufacturing and continuous improvement.
- Ability to interpret statistical software along with MS Office programs
- Familiarity with calibration processes is a plus
- Ability to read specifications and interpret blueprints
- Customer service focused and detail oriented.
- PFMEA process, participation and documentation of PFMEA’s experience a plus but no required
Education:
- Bachelor’s degree in Engineering or related equivalent experience
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What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
