Quality Engineer

DNSFilter’s mission is to protect our customers and partners with products they love to use! We are revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer.

As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in!

We are looking for a strong technical Quality Engineer experienced with risk-based context-driven testing to help us build and evolve our DNSFilter application. As a member of the Quality Engineering Team, you will play an integral role in testing complex, scalable solutions while also occasionally providing testing support for other R&D Teams. Qualified candidates have successfully worked in a fast-paced, hyper-growth SaaS start-up or scale-up organization.
This is a full-time role working with globally distributed teams, and is open to candidates in the United States or Canada who can work mostly ET hours, with a preference for candidates who can work in a hybrid office setting for our Tampa, FL office.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions!

In this role, You Will: 

• Study and learn the product and integration points to understand and identify product risks holistically 
• Identify and work on a variety of challenging and highly complex problems 
• Test new and existing features from early-stage code through to E2E implementation
• Design and execute tests that reach “beyond the requirements” using strong creative, technical, lateral, and critical thinking skills
• Design, prepare, and maintain complex data sets used for deep testing
• Collaborate and engage with stakeholders at all levels throughout the SDLC
• Triage, troubleshoot, and debug issues found internally, by our users, and in production
• Effectively write concise, actionable bug reports and supporting documentation
• Design and implement tools for testing where they will improve productivity, efficiency, and quality 
• Speak knowledgeably about testing activities, status, and risk 

To Qualify for this role, You Have:

• 5+ years of experience with Software Testing 
• Strong knowledge of SDLC as it relates to quality
• Experience with testing & debugging both Cloud-Based Systems & locally installed applications 
• Experience in testing applications within various Windows Operating Systems, Microsoft Technologies & Enterprise Infrastructure
• A strong understanding of network protocols, configuration, administration & DNS as it relates to software testing
• Experience with Postman & API testing, JavaScript, Playwright
• A talent for analysis, communication, interpretation, and problem-solving 
• Strong experience in effectively working autonomously in a very fast-paced SaaS organization
• Experience working remotely or with globally distributed teams
• Experience working effectively in a startup or scale-up SaaS organization
• Can work mostly ET hours

Bonus points for: 

• Experience developing and maintaining test automation 
• Experience setting up & maintaining enterprise-level test labs
• Experience testing SSO, SAML, OIDC, 2FA, IAM & 3rd party integrations
• Rapid Software Testing

We Offer:

• Pathway to promotion to additional organizational positions and responsibilities based upon results and performance, not just time in the chair.  You help us grow, and we will help you grow.
• Passionate and intelligent colleagues who work hard and have a good time doing it
• Paid company-wide week off at the end of each year
• Flexible Vacation Policy
• Awesome company swag
• Full medical, dental, and vision benefits for US, UK, and Canada-based employees
• Full short-term disability and life benefits; available long-term disability
• Retirement savings account options with vested company matching for qualifying employees
• In-person annual gatherings. Last time we all spent a week on a beach in Cancun!

DNSFilter is a pay-for-performance organization, which means there is an opportunity to advance your compensation based on performance over time. The hiring base pay is dependent on several factors, including level, function, training, transferable skills, work experience, business needs, and geographic location. As a hybrid company, our compensation reflects the cost of labor across several U.S. and global geographic markets. We pay differently based on those defined markets. Our Talent Team can share more about the specific salary range for the job location during the hiring process.

DNSFilter participates in the E-Verify program.

At DNSFilter, we utilize sophisticated software and tools to identify and eliminate Deepfake candidates. This approach helps us maintain the integrity of our hiring process, ensuring that we select the most qualified and genuine individuals to join our team.