Genuine Parts Company Logo

Genuine Parts Company

Motion Ai- Quality Engineer

Reposted 16 Hours Ago
Be an Early Applicant
In-Office
Danvers, MA
Mid level
In-Office
Danvers, MA
Mid level
The Quality Engineer will analyze customer complaints, lead product investigations, collaborate with cross-functional teams, and drive continuous improvement in product quality.
The summary above was generated by AI

SUMMARY:

A detailed-oriented, passionate and dynamic individual is needed to be an integral part of our quality team to help drive product and process improvements. In this position, you'll collaborate with many functions of the organization – Engineering, Repairs, Assembly Operations, and Supply Chain. You will lead product investigations and data analysis to determine reasons for quality issues and escalations, facilitating actions to drive sustainable solutions that provide measurable long-term improvements.

Must be eligible to work in the US without visa sponsorship.

JOB DUTIES

  • Analyze customer complaints and investigate field failures - translate learnings into actionable engineering and customer-facing solutions. Represent the voice of the customer and coordinate corrective / preventive actions, follow-ups, and timely reporting

  • Support suppliers in 8D responses and conduct regular quality update meetings, including written investigation reports and assuring effectiveness of supplier corrective actions

  • Track all quality escalations, create accurate assessments, provide efficient responses and drive effective resolutions to meet customer expectations. Lead cross-functional meetings to discuss critical issues and delegate actions for product quality and process performance improvement

  • Maintain baseline factory KPI metrics (scrap, rework, FPY, etc.) and identify areas of opportunity for improvement assuring clearly documented identification, control, and disposition of nonconformities

  • Identify critical assembly defects, track product performance and communicate key learnings and developments to appropriate workflows for responses and corrective actions

  • Analyze electrical systems, diagnose critical malfunctions, and conduct electrical tests to investigate and resolve customers product issues.

  • Troubleshoot motors, drives and systems using diagnostic equipment to determine root cause and corrective actions

  • Conduct critical analysis on engineering changes (ECNs) to ensure specified changes have no impact on degradation of product quality or required function. Act as a product "expert" for cross-functional team member technical questions and concerns  

EDUCATION & EXPERIENCE

  • Bachelor's Degree (or equivalent experience) in electrical engineering, electromechanical, manufacturing engineering or a related engineering field

  • 3+ years of engineering experience, preferably at a manufacturing company

KNOWLEDGE, SKILLS, ABILITIES

  • Exceptional analytical capability, problem solving skills, and root-cause analysis including, FMEAs, 8Ds, SPC and 5 Whys  

  • Demonstrated expertise to effectively communicate corrective & preventive action (CAPA), customer complaints, and product improvement activities within the organization

  • Demonstrated understanding of product design change and document change control, product and process verification and validation, and production process control methodologies

  • Proficient in Microsoft Word, Excel and PowerPoint; knowledge of SharePoint a plus

  • Ability to work in a fast-paced, deadline driven, high impact environment

PHYSICAL DEMANDS:

  • May require travel and specific safety training to work in dangerous and extreme environment conditions while collecting data or commissioning new systems at the customer’s location.

COMPANY INFORMATION:

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Not the right fit?  Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Top Skills

Excel
Microsoft Word
PowerPoint
Sharepoint

Similar Jobs

An Hour Ago
In-Office
Lexington, MA, USA
166K-220K Annually
Mid level
166K-220K Annually
Mid level
Aerospace • Artificial Intelligence • Hardware • Robotics • Security • Software • Defense
As a Production Software Engineer, you will develop testing tools for hardware, enhance automation processes, and ensure product reliability from creation to deployment.
Top Skills: C/C++Python
An Hour Ago
In-Office
Lexington, MA, USA
220K-292K Annually
Senior level
220K-292K Annually
Senior level
Aerospace • Artificial Intelligence • Hardware • Robotics • Security • Software • Defense
As a Senior Machine Learning Engineer, you will develop machine learning solutions for sensor technology, optimizing object detection algorithms and enhancing image techniques to improve military capabilities.
Top Skills: NvidiaOnnxPythonPyTorchTensorrt
An Hour Ago
In-Office
Lexington, MA, USA
129K-171K Annually
Mid level
129K-171K Annually
Mid level
Aerospace • Artificial Intelligence • Hardware • Robotics • Security • Software • Defense
Develop robust web frontends for imaging systems, maintain modular software, troubleshoot user issues, and ensure system success. Engage with teams and travel approximately 10%.
Top Skills: ExpressJavaScriptNode.jsNxReactReact Three FiberThree.JsTypescriptVite

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account