Quality Assurance Analyst

EBG powers a proprietary suite of e-commerce platforms and technology solutions to deliver exclusive deals and special offers from the world's top brands and experiences. Specializing in live entertainment, travel, retail products and services, EBG operates a network of employee and membership-based marketplaces with a reach exceeding 100 million users. EBG owns the nation’s most comprehensive employee savings program, serving over 40,000 corporate clients through its B2B2C platforms TicketsatWork, Plum Benefits, Working Advantage, and Beneplace and offers additional value through its loyalty program, FunLife Rewards. Undercover Tourist®, a prominent online travel site, is owned by EBG. Visit www.ebgsolutions.com to learn more about EBG and its commitment to connecting people to exceptional experiences.

EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, and Austin. We offer a hybrid work environment with a balance of collaboration and flexibility.

EBG is looking for a dynamic person to join our performance driven team. We need a “hands on” person that will provide Manual Software Testing and Quality Assurance. The purpose of software testing and quality assurance is to provide the means and measures for testing all aspects of our software solutions, both functionally and technically, to meet the requirements and overall quality of the intended solution. 

The manual Quality Assurance Analyst candidate should exhibit a desire to grow with the company, take pride in their work, and fit well within a diverse multi-level team environment.

This position is considered work from home (WFH) with travel as needed to an office. You must currently live in Florida to be eligible for this role. The first day will start in-person in an office. We do not provide sponsorship.

Essential Functions 

• Regression testing support of existing websites
• Responsible for creating an end-to-end test plan of projects; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected
• Execute test cases, typically at a black box level
• Log and track defects using the designated tracking system and tools
• Application should be tested in terms of functionality, performance, reliability, stability and compatibility with other legacy- and / or external systems
• Ensuring that every phase and feature of the software solution is tested and that any potential issue is identified and fixed before the product goes live
• Analysis of requirements to produce test cases
• Review of bug fixes and minor system enhancements to ensure expected results are achieved
• Working with the developer team to provide continuous iterative feedback
• Setting estimates and expectations for task completion, tracking on target deadlines
• Other support tasks as required

• 3+ years of real-world manual QA experience
• Experiences in Quality Management Software and Processes
• Familiarity with Software Development Life cycle (SDLC) and testing process
• Experience in agile, waterfall, and/or scrum development methodology
• Hands on experience in web applications and API QA
• Experience in external API integration testing (REST APIs)
• Solid knowledge of SQL complex queries, database testing.
• Self-motivated and organized
• Strong communication skills (written and verbal)
• Ability to work both individually and with a team
• Advanced knowledge of Web Standards, Accessibility Standards & Browser compatibility
• A solid working knowledge of metrics and models in product quality engineering
• An understanding of the importance of User Experience (UX) & User Interface (UI)
• Experience in the demands of deadline-driven work
• Ability to work on simultaneous projects of varying size and complexity from very small testing initiatives to testing during large projects

Entertainment Benefits Group offers outstanding employee benefits including:

• Medical, Dental & Vision
• 401k Match
• Short Term Disability, Long Term Disability (Company Paid)
• Basic Life and AD&D (Company Paid)
• Additional Voluntary Benefits (additional life, legal, critical care, and more)
• 3 Weeks of PTO + 5 Personal Days
• Paid Holiday Break from Christmas to New Year
• Paid Holidays
• Fitness Reimbursement
• Annual Day of Giving
• Company Bonus Program
• Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace!

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. All your information will be kept confidential according to EEO guidelines.