The QA Manager will lead a global team of QA engineers, oversee test automation frameworks, implement quality metrics, and collaborate with product and engineering teams to ensure quality in fast-paced environments.
We are on a quest for a transformative QA Manager to steer one of IDT core domains through a pivotal quality evolution. This role demands a visionary leader capable of guiding and unifying teams dispersed across the globe. The ideal candidate thrives in a dynamic, agile environment and is committed to elevating standards of excellence across all facets of quality assurance.
Product is BOSS Revolution: Calling App
The mobile application, which includes International Calling, Mobile Top-up, and Money Transfer services, supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide.
Primary responsibility:
- People Management:
- Lead and mentor a team of QA engineers, fostering a culture of growth and development.
- Conduct performance reviews, set objectives, and support career progression.
- Recruit, hire, and retain talent.
- Implement and measure quality metrics
- Own test planning and readiness
- Support release readiness
- Oversee the evolution of test automation frameworks
- Ensure appropriate balance of automated and manual testing
- Drive adoption of best practices
- Stay current with QA trends and tooling
- Act as the voice of quality in leadership discussions
- Partner with Engineering Managers and Product Owners
- Contribute to capacity planning
- Advocate for early QA involvement in product and technical design
Processes & Collaboration:
Technology & Quality Excellence:
Strategic leadership:
Requirements:
- At least 3 years of experience managing QA engineers across multiple Agile product teams, ideally in fast-paced, cross-functional environments.
- Strong foundational experience as a hands-on QA or test automation engineer, with a deep understanding of both manual and automated testing strategies.
- Proven expertise in quality engineering practices such as test automation, CI/CD integration, risk-based testing, release readiness, defect triage, and root cause analysis.
- Experience defining and driving QA strategy across teams, including alignment on testing scope, tooling, and processes, in close collaboration with Engineering and Product counterparts.
- Deep understanding of iOS and Android operating systems and platform-specific requirements (e.g., App Store and Google Play guidelines).
- Proficiency in mobile app testing — including UI, UX, functional, regression, smoke, and exploratory testing — across real devices and simulators/emulators.
- Demonstrated ability to prioritize and lead quality initiatives across multiple teams, balancing short-term release goals with long-term quality improvements — even in high-pressure or ambiguous situations.
- Track record of hiring, mentoring, and developing high-performing QA engineers.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.
- Good level of English (B2 or higher).
- Experience with Analytics, Marketing tools (e.g. Amplitude, Kochava, Braze, Crashlytics)
Would be nice to have:
Our technology stack:
- AWS
- K8S
- Terraform
- Java / Go
- NoSql (Couchbase, MongoDB)
- Jenkins / ArgoCD
We are pleased to offer:
- Modern offices with free parking in the very center of Minsk or Chisinau.
- Onsite or hybrid work opportunity.
- Really good hardware.
- An exciting and challenging job with talented people around.
- Great learning and growth opportunities.
- Compensation for professional training, seminars, and conferences (Moldova DevCon).
- First-class English lessons.
- More perks for the Minsk and Chisinau office full-time employees.
- Remote work is possible for B2B ($, gross).
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
IDT is not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
Our flagship brand, Boss Revolution, offers Money Transfer, International Calling, and Mobile Top-Up services and supports IDT’s mission of enabling people to keep in touch and share resources with family and friends worldwide.
Top Skills
Argocd
AWS
Couchbase
Go
Java
Jenkins
K8S
MongoDB
NoSQL
Terraform
Similar Jobs
Other
The Technical Recruiter will manage the recruitment process, sourcing and interviewing candidates, improving staffing performance, and supporting onboarding and employee experience.
Top Skills:
Ai ToolsAtsGoogle SheetsSlack
Other
Create high-quality visual assets for digital projects, including videos and marketing materials, with a focus on motion design and photo editing.
Top Skills:
Adobe Creative SuiteAftereffectsAi-Generated Content ToolsFigmaIllustratorPhotoshop
Other
The role involves designing, developing, and maintaining backend systems, collaborating with teams, optimizing applications, and ensuring security and reliability of messaging services.
Top Skills:
AWSAws CdkAws SqsDockerGitGoJenkinsKafkaPythonRabbitMQTerraform
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
