The QA Analyst/Senior Technology Product Manager leads quality assurance for digital educational products, enhances user experience, collaborates with teams, and supports product management efforts.
Aspen Publishing is seeking a QA Analyst/Senior Technology Product Manager to be a part of a growing company. This role is open to Boston-based candidates to work in our Burlington, MA office on a hybrid office/work-from-home schedule. In this hybrid role you will focus on Aspen’s QA discipline (75%) as well as creating and enhancing the digital experience for Aspen’s core platform (25%). You will work closely with the digital, editorial, marketing, sales, and other internal teams, as well as external vendors and freelancers. We are looking for a QA Analyst/Senior Technology Product Manager who can take our digital products to the next level—is that you?
TITLE: QA Analyst / Senior Product Manager
REPORTS TO: VP, Digital Learning & Engagement
DEPARTMENT: Digital Learning & Engagement
FLSA STATUS: Exempt
Location: Burlington, MA (preferred)
POSITION SUMMARY: This hybrid role is primarily responsible for leading quality assurance efforts (75%) for digital educational products, ensuring reliability, usability, and compliance with industry standards; supporting strategic product management (25%), contributing to product vision, planning, and stakeholder engagement; collaborating with internal teams, external partners, and customers to deliver innovative, high-quality digital solutions.
KEY RESPONSIBILITIES
Quality Assurance (75%)
Product Management (25%)
Marketing, Sales & Customer Engagement
Qualifications
Physical Requirements
In addition to competitive compensation, we offer a wide array of benefits including your choice of health and dental plans, generous paid time off and holidays, 401k with employer match, and an array of voluntary programs to cover all of life’s eventualities from accidents; to critical illness; to pet insurance
EOE disability/veteran
#LI-hybrid
TITLE: QA Analyst / Senior Product Manager
REPORTS TO: VP, Digital Learning & Engagement
DEPARTMENT: Digital Learning & Engagement
FLSA STATUS: Exempt
Location: Burlington, MA (preferred)
POSITION SUMMARY: This hybrid role is primarily responsible for leading quality assurance efforts (75%) for digital educational products, ensuring reliability, usability, and compliance with industry standards; supporting strategic product management (25%), contributing to product vision, planning, and stakeholder engagement; collaborating with internal teams, external partners, and customers to deliver innovative, high-quality digital solutions.
KEY RESPONSIBILITIES
Quality Assurance (75%)
- Design, implement, and execute comprehensive test plans, test cases, and QA processes for digital products and websites
- Lead user acceptance testing, defect tracking, and resolution of issues throughout the development lifecycle
- Ensure product/website design meets Aspen and industry standards for quality, accessibility (WCAG 21), and reliability
- Develop and maintain appropriate testing frameworks
- Liaise between development, QA, and business teams to ensure clear communication and timely issue resolution
- Troubleshoot and solve technical and functional problems, driving continuous improvement in product quality
- Analyze issues, provide solutions, and document QA findings
- Track and report QA metrics, milestones, and progress
Product Management (25%)
- Contribute to the creation of user stories, system requirements, prototypes, and functional specifications for new and enhanced products/websites
- Support the prioritization and coordination of development cycles, ensuring scope, budget, and timelines are met
- Assist in identifying emerging trends and market opportunities in higher education and digital learning
- Participate in project planning, stakeholder presentations, and product launches
- Serve as an internal champion for assigned products/websites
Marketing, Sales & Customer Engagement
- Support marketing efforts for digital products/websites in collaboration with the marketing team
- Create educational and customer engagement materials
- Gather and analyze customer feedback to inform product and QA improvements
- Participate in launches, training, and provide documentation
- Perform other duties as assigned
Qualifications
- Bachelor’s degree plus 5+ years of experience in quality assurance and/or technology product management, preferably in educational technology, higher education, high-stakes testing, or online learning
- Proven ability to manage multiple projects under strict deadlines
- Strong QA skills, including planning, execution, automation, and reporting
- Experience with agile development frameworks and QA methodologies
- Prototyping/wireframing skills preferred
- Strong knowledge of accessibility and WCAG 21 standards
- Experience with content management systems, HTML editors, project management software, and learning management systems
- Excellent interpersonal skills; ability to work with individuals at all levels and interact with technical and business staff, customers, and partners
- Vendor management and troubleshooting/problem-solving expertise
- Willingness to travel domestically occasionally
- Excellent verbal and written communication skills
- Strong organization, planning, and presentation skills
- Proficiency with Microsoft Office (PowerPoint, Outlook, Excel, Word)
- Ability to work quickly and accurately in a fast-paced, changing environment
- Demonstrated ability to work independently and as part of a team
Physical Requirements
- Normal office environment
- Ability to sit for extended periods of time
- Ability to work on computer for extended periods of time
- Ability to listen and speak carefully while interacting with others
- Ability to lift up to 10 pounds occasionally
In addition to competitive compensation, we offer a wide array of benefits including your choice of health and dental plans, generous paid time off and holidays, 401k with employer match, and an array of voluntary programs to cover all of life’s eventualities from accidents; to critical illness; to pet insurance
EOE disability/veteran
#LI-hybrid
Top Skills
Content Management Systems
Html Editors
Learning Management Systems
MS Office
Project Management Software
Prototyping
Qa Methodologies
Wireframing
Aspen Publishing Boston, Massachusetts, USA Office
Boston, Massachusetts, United States
Similar Jobs
Fintech • Financial Services
The Lead Payments AI Software Engineer will develop AI applications, collaborate with teams, and maintain large-scale systems using advanced AI technologies, requiring significant experience in software engineering, AI, and relevant programming languages.
Top Skills:
Agentic FrameworksJavaLlmsOpenshiftPython
Fintech • Financial Services
Gather and summarize prospect information, identify process improvements, handle operational assignments, provide recommendations, and communicate with colleagues and stakeholders.
Fintech • Financial Services
The Treasury Management Support Analyst gathers information for consultants, identifies process improvement opportunities, reviews operational assignments, and communicates with internal and external stakeholders while exercising independent judgment.
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
